My dads financial information was linked to my mums account, can I change it?

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RaZeFX
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Report Thread starter 1 month ago
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Ok so I’ll try explain the best I can:

My parents both have accounts for SFE as siblings have gone through the process.

I added them to support my application, so it sends them an email to fill out their financial information.

I clicked the link on my mother’s email, and logged in with my dads student finance account, and now when I fill in information on my dads account, on my account it will show up as my mum having completed her information (and vice versa)

Should I call them to try and get this swapped back around or is there a way to do it on my own?
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Shirohige
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Report 1 month ago
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(Original post by RaZeFX)
Ok so I’ll try explain the best I can:

My parents both have accounts for SFE as siblings have gone through the process.

I added them to support my application, so it sends them an email to fill out their financial information.

I clicked the link on my mother’s email, and logged in with my dads student finance account, and now when I fill in information on my dads account, on my account it will show up as my mum having completed her information (and vice versa)

Should I call them to try and get this swapped back around or is there a way to do it on my own?
You would need to call them. They may have to fill out a paper form.
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