Student Finance Re-application confusion...

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shaunamcd
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So, upon reapplying for student finance for my final year of study, my application currently says that it has been submitted (with an orange coloured 'status' bar). However, I'm a little unsure what this means because when I open the drop down box/tab, my dad's section (for giving his financial information) says "The financial information for ... is incomplete — remind them to complete this", despite him receiving two confirmation emails after sending off his P60 two times? My mum's section says "...has given us financial information, we'll use this to work out what student finance you can get" which I'm assuming is fine? So, ultimately, I'm confused as to whether my application (including their information) is actually being processed or if my dad's information is actually incomplete (despite him receiving nothing tell him to complete it??) any help would be much appreciated
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