DiddyDec
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#1
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#1
What are the rules on misinformation and where can I find them?

I tried asking the CS weeks ago but got totally ignored.
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0le
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I think TSR should crack down on it much harder than it currently does. There are a handful of users in the society forums who regurgitate the same "ideas", either creating similar threads on a weekly or monthly basis or taking over existing ones with the same "ideas". When it is pointed out that with some of those "ideas" that they may be mistaken, it quickly begins a tirade of circular arguments with said individuals that spans all those threads. Those individuals have been warned about misinformation by multiple users and some volunteers have even spoken out and said they will not engage with them anymore.

I understand that moderation is difficult on some issues which divide opinion but I cannot shake the feeling that a small number of users simply joined the forums in the last year to create arguments as well as spread misinformation.
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DiddyDec
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BlinkyBill Gothic Kitten Pink Unicorn can any of you help?
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Pink Unicorn
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Hiya,

Thanks for your feedback,

Yes we are aware that currently there are no rigid guidelines on misinformation, with this in mind, this is being reviewed currently and further details around this will be released soon.

Despite there being no guidelines in place, content that is reported by users and that staff see on site, that is potentially harmful to the community, will be removed.

Thanks
Pink Unicorn
Community and Safeguarding Manager
Last edited by Pink Unicorn; 2 months ago
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DiddyDec
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(Original post by Pink Unicorn)
Hiya,

Thanks for your feedback,

Yes we are aware that currently there are no rigid guidelines on misinformation, with this in mind, this is being reviewed currently and further details around this will be released soon.

Despite there being no guidelines in place, content that is reported by users and that staff see on site, that is potentially harmful to the community, will be removed.

Thanks
Pink Unicorn
Community and Safeguarding Manager
Please can you give a rough estimate on what you consider as "soon" because from my experience of TSR "soon" means anything from next week to indefinite.

(Original post by BlinkyBill)
It's worth mentioning, we're currently in a period of reviewing our moderation, and will be sharing information about this, likely early next year.
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anosmianAcrimony
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(Original post by Pink Unicorn)
Hiya,

Thanks for your feedback,

Yes we are aware that currently there are no rigid guidelines on misinformation, with this in mind, this is being reviewed currently and further details around this will be released soon.

Despite there being no guidelines in place, content that is reported by users and that staff see on site, that is potentially harmful to the community, will be removed.

Thanks
Pink Unicorn
Community and Safeguarding Manager
The most worrying misinformation pertains to COVID. With attention to the fact that COVID is an ongoing, life-threatening crisis, what is your schedule for this review?
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04MR17
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(Original post by DiddyDec)
Please can you give a rough estimate on what you consider as "soon" because from my experience of TSR "soon" means anything from next week to indefinite.
Just to add some information with the post you're quoting from November 2019: the review of moderation then was intended to be communicated during early 2020. However, my understanding is that Covid concerns in early 2020 forced TSR to change priorities and the moderation review was dropped where it was. Combined with staffing issues that have been apparent since then, it was never resumed. The current work being done is (as far as I can gather) in place of the previous review and I think it is worth noting that new members of staff at a company aren't responsible for previous decisions (you will have noted Pink Unicorn has joined the site this year). I too would love to have a sense of when we may hear the outcome, but wanted to pre-curse that request with more information about the stuff you're quoting as context.
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Pink Unicorn
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(Original post by DiddyDec)
Please can you give a rough estimate on what you consider as "soon" because from my experience of TSR "soon" means anything from next week to indefinite.
Heya,

I understand your frustrations. COVID meant priorities did lie elsewhere and rightly so, which meant certain reviews and implementing changes were put on hold. I hope this is something you can understand.

As you can see from my job title, which is still under 3 months old. I focus on the safeguarding element of the site which includes reviewing and updating documents such as the community guidelines. This isn't something I want to rush either. My timeline is to get updates out by September.

thanks
PU
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Final Fantasy
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I was advised that if we make a claim then we need to provide a source along with it. So kinda like in the debates / News section where you gotta link to news articles or studies etc. - at least that is my understanding, I don't think stating your personal opinions is against the rules though? Feel free to correct.
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Final Fantasy
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(Original post by Pink Unicorn)
Heya,

I understand your frustrations. COVID meant priorities did lie elsewhere and rightly so, which meant certain reviews and implementing changes were put on hold. I hope this is something you can understand.

As you can see from my job title, which is still under 3 months old. I focus on the safeguarding element of the site which includes reviewing and updating documents such as the community guidelines. This isn't something I want to rush either. My timeline is to get updates out by September.

thanks
PU
I do hope users on this forum can still express their own opinions and conclusions - I don't mean passing it off as facts, but this should be a place where everyone can express their own thoughts at the very least. Those can then be debated accordingly rather than the place becoming an echo chamber.
Last edited by Final Fantasy; 2 months ago
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harrysbar
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(Original post by 04MR17)
Just to add some information with the post you're quoting from November 2019: the review of moderation then was intended to be communicated during early 2020. However, my understanding is that Covid concerns in early 2020 forced TSR to change priorities and the moderation review was dropped where it was. Combined with staffing issues that have been apparent since then, it was never resumed. The current work being done is (as far as I can gather) in place of the previous review and I think it is worth noting that new members of staff at a company aren't responsible for previous decisions (you will have noted Pink Unicorn has joined the site this year). I too would love to have a sense of when we may hear the outcome, but wanted to pre-curse that request with more information about the stuff you're quoting as context.
So to clarify, we are hopeful that an issue raised in 2019 will be addressed by the latter half of 2021 or maybe 2022
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04MR17
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(Original post by harrysbar)
So to clarify, we are hopeful that an issue raised in 2019 will be addressed by the latter half of 2021 or maybe 2022
That's the opposite of what I was clarifying.
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harrysbar
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(Original post by 04MR17)
That's the opposite of what I was clarifying.
Please explain
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04MR17
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(Original post by Final Fantasy)
I was advised that if we make a claim then we need to provide a source along with it. So kinda like in the debates / News section where you gotta link to news articles or studies etc. - at least that is my understanding, I don't think stating your personal opinions is against the rules though? Feel free to correct.
In the current state of play:
Sources are required (ideally) in the OP of any news thread:
https://www.thestudentroom.co.uk/sho....php?t=5618994
When a claim is being made as fact, it is good practice in a debate to provide a source for that claim. This isn't always possible. But if something is going to be accepted as a premise on which to debate then it is important for that premise to be solid (ie an undisputed fact).

Personal opinions, provided they aren't offensive, are always welcome. Offensive opinions can be anything from "let's destroy everyone with a hearing impairment" to "I think you look extremely ugly". I chose these two as I would find them offensive, since I have a hearing impairment myself, and am also incredibly beautiful.
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harrysbar
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(Original post by 04MR17)
I am also incredibly beautiful.
Do you have a source for that?
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04MR17
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(Original post by harrysbar)
Please explain
November 2019: Information shared that there is a review of moderation on TSR happening currently. With an intended outcome of "early next year".
Early 2020: Covid happens and TSRs priorities change. Moderation review stops in its tracks and is never resumed.
April 2021: Pink Unicorn is appointed as Community and Safeguarding Manager. One aspect of this newly created role is being responsible for Moderation, a review into which then begins.
September 2021: PU aims for an update on the progress of this review.

The point is, it's not taking 2-3 years to get the same thing done, because for over 12 months nothing was being done at all. It is looking like 3 months to restart and complete a process that was attempted in the past but was not completed at the time.
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harrysbar
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(Original post by 04MR17)
November 2019: Information shared that there is a review of moderation on TSR happening currently. With an intended outcome of "early next year".
Early 2020: Covid happens and TSRs priorities change. Moderation review stops in its tracks and is never resumed.
April 2021: Pink Unicorn is appointed as Community and Safeguarding Manager. One aspect of this newly created role is being responsible for Moderation, a review into which then begins.
September 2021: PU aims for an update on the progress of this review.

The point is, it's not taking 2-3 years to get the same thing done, because for over 12 months nothing was being done at all. It is looking like 3 months to restart and complete a process that was attempted in the past but was not completed at the time.
The review still started in 2019 and has yet to be finalised - I don't see why Covid paused the review tbh, it's not like the team were busy moderating the Covid Megathead
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04MR17
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(Original post by harrysbar)
The review still started in 2019 and has yet to be finalised - I don't see why Covid paused the review tbh, it's not like the team were busy moderating the Covid Megathead
It was finalised when it stopped. I deliberately use the word stopped, not paused.
I shan't be explaining the reasoning for it stopping because that wasn't a decision I was party to.
The current review started in April at the earliest.
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DiddyDec
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#19
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(Original post by Pink Unicorn)
Heya,

I understand your frustrations. COVID meant priorities did lie elsewhere and rightly so, which meant certain reviews and implementing changes were put on hold. I hope this is something you can understand.

As you can see from my job title, which is still under 3 months old. I focus on the safeguarding element of the site which includes reviewing and updating documents such as the community guidelines. This isn't something I want to rush either. My timeline is to get updates out by September.

thanks
PU
I fully understand and appreciate the struggles of the past year or so.

Excellent, I wish you all the best in your endeavour and look forward to your updates in the coming months
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anosmianAcrimony
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(Original post by 04MR17)
In the current state of play:
Sources are required (ideally) in the OP of any news thread:
https://www.thestudentroom.co.uk/sho....php?t=5618994
When a claim is being made as fact, it is good practice in a debate to provide a source for that claim. This isn't always possible. But if something is going to be accepted as a premise on which to debate then it is important for that premise to be solid (ie an undisputed fact).

Personal opinions, provided they aren't offensive, are always welcome. Offensive opinions can be anything from "let's destroy everyone with a hearing impairment" to "I think you look extremely ugly". I chose these two as I would find them offensive, since I have a hearing impairment myself, and am also incredibly beautiful.
How about personal opinions that could lead others to make dangerous health choices? Are those welcome?
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