Problems with TSR profile

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SupposedlyIronic
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#1
Report Thread starter 10 months ago
#1
Hey everyone!

I was having problems with responding to visitor messages on my profile for a while, and yesterday, being the bright spark I am, I decided to switch to the new beta profile to see if it fixed it. I don't like it all that much but I thought it may help.

Anyway, now I can't even view my profile or anything related to it! Anyone got any way to help?
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Broken Leg
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#2
Report 10 months ago
#2
Deleting cookies/ internet history worked for me.
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Foxehh
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#3
Report 10 months ago
#3
I dont know why I thought it would be a good idea to try myself :facepalm2: Cant get into the page either now, just bumps me back to the main TSR page.

edit- cant see other people's profiles either...
Spoiler:
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Name:  Screenshot 2021-08-17 at 9.37.33 AM.png
Views: 23
Size:  64.8 KB
Last edited by Foxehh; 10 months ago
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SupposedlyIronic
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#4
Report Thread starter 10 months ago
#4
(Original post by Foxehh)
I dont know why I thought it would be a good idea to try myself :facepalm2: Cant get into the page either now, just bumps me back to the main TSR page.
Yeah same here! Sorry to share the problem 😅
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A_J_B
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#5
Report 10 months ago
#5
Tried it myself after seeing this thread, now won't let me view my profile, thanks!

Spoiler:
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Jk Jk it's good you noted this someone needs to report the problem
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Foxehh
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#6
Report 10 months ago
#6
04MR17
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londonmyst
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#7
Report 10 months ago
#7
Is this the app version of TSR playing up again?
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flaurie
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#8
Report 10 months ago
#8
(Original post by londonmyst)
Is this the app version of TSR playing up again?
nah it's the web version this time
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SupposedlyIronic
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#9
Report Thread starter 10 months ago
#9
(Original post by londonmyst)
Is this the app version of TSR playing up again?
I only use the app for messaging because I prefer the format there, not even sure how I'd access my profile on it lol (I did try when all this started).
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mnot
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#10
Report 10 months ago
#10
(Original post by ashtolga23)
I only use the app for messaging because I prefer the format there, not even sure how I'd access my profile on it lol (I did try when all this started).
You have to go to your personal profile page, then hit the settings/gear icon. Then you can switch back to normal profile again.
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SupposedlyIronic
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#11
Report Thread starter 10 months ago
#11
(Original post by mnot)
You have to go to your personal profile page, then hit the settings/gear icon. Then you can switch back to normal profile again.
This sounds really dumb so I'm sorry but I'm not sure how to go to the personal profile page! On the website it just won't let me and I'm not sure where it is on the app.
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A_J_B
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#12
Report 10 months ago
#12
(Original post by mnot)
You have to go to your personal profile page, then hit the settings/gear icon. Then you can switch back to normal profile again.
It used to work before-now it doesn't you can't even access thr my profile page
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04MR17
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#13
Report 10 months ago
#13
(Original post by ashtolga23)
This sounds really dumb so I'm sorry but I'm not sure how to go to the personal profile page! On the website it just won't let me and I'm not sure where it is on the app.
(Original post by A_J_B)
Tried it myself after seeing this thread, now won't let me view my profile, thanks!

Spoiler:
Show
Jk Jk it's good you noted this someone needs to report the problem
(Original post by Foxehh)
I dont know why I thought it would be a good idea to try myself :facepalm2: Cant get into the page either now, just bumps me back to the main TSR page.

edit- cant see other people's profiles either...
Spoiler:
Show
Name:  Screenshot 2021-08-17 at 9.37.33 AM.png
Views: 23
Size:  64.8 KB
What browser are you all using?
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Reality Check
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#14
Report 10 months ago
#14
(Original post by A_J_B)
It used to work before-now it doesn't you can't even access thr my profile page
Oh crikey- don't tell me they're now doing an Apple and preventing you from going backwards...?!
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A_J_B
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#15
Report 10 months ago
#15
(Original post by 04MR17)
What browser are you all using?
Microsoft edge
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A_J_B
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#16
Report 10 months ago
#16
(Original post by Reality Check)
Oh crikey- don't tell me they're now doing an Apple and preventing you from going backwards...?!
Tim cook has hijacked the system:rofl:
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04MR17
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#17
Report 10 months ago
#17
Nevermind, just tested it myself on both chrome and edge (I didn't use my own profile though, muhahahaha).

Evil Homer QA1, would you kindly help to investigate this/pass to relevant people.
BETA profile pages are no longer supported, whether you've got them switched on or off, the URL will just not work.
Unfortunately for some people, they've set BETA to be their default so they can no longer access their original profile pages.
Can this be sorted as a priority please?

https://www.thestudentroom.co.uk/account/4447664 - broken
https://www.thestudentroom.co.uk/account/4428016 - 400 Bad Request
https://www.thestudentroom.co.uk/account - 400 Bad Request
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Reality Check
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#18
Report 10 months ago
#18
(Original post by A_J_B)
Tim cook has hijacked the system:rofl:
:laugh: I knew it!!
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SupposedlyIronic
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#19
Report Thread starter 10 months ago
#19
(Original post by 04MR17)
What browser are you all using?
Safari for me - I could try Chrome actually if that might make a difference. Never thought about the browser.

Oh Nevermind I just read on haha.
Last edited by ashtolga23; 10 months ago
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SupposedlyIronic
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#20
Report Thread starter 10 months ago
#20
(Original post by 04MR17)
Nevermind, just tested it myself on both chrome and edge (I didn't use my own profile though, muhahahaha).

Evil Homer QA1, would you kindly help to investigate this/pass to relevant people.
BETA profile pages are no longer supported, whether you've got them switched on or off, the URL will just not work.
Unfortunately for some people, they've set BETA to be their default so they can no longer access their original profile pages.
Can this be sorted as a priority please?

https://www.thestudentroom.co.uk/account/4447664 - broken
https://www.thestudentroom.co.uk/account/4428016 - 400 Bad Request
https://www.thestudentroom.co.uk/account - 400 Bad Request
Thank you for all your effort! 🥺
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