when will I get my telephone banking security number HSBC student account

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AveriNova
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#1
Report Thread starter 4 months ago
#1
I've just received my card, a letter explaining my overdraft and a form that I have to sign and give into a HSBC branch but I can't do anything (i.e. activate my card) cause I haven't been given a telephone banking security number

How much longer do I have to wait I'm literally leaving in 2 weeks for Uni and I need to put my bank details onto student finance etc. ASAP
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martin7
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#2
Report 4 months ago
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(Original post by AveriNova)
I've just received my card, a letter explaining my overdraft and a form that I have to sign and give into a HSBC branch but I can't do anything (i.e. activate my card) cause I haven't been given a telephone banking security number

How much longer do I have to wait I'm literally leaving in 2 weeks for Uni and I need to put my bank details onto student finance etc. ASAP
It's possible the telephone banking security number will arrive in the next day or two.

What is the form for that you need to sign and give in to an HSBC branch? I suppose it's possible that nothing else can happen until you've done that.

For student finance, do you have any other bank account in your own name that you can enter for the time being? If so, you could do that and then change it to your student current account details as soon as you have them.
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AveriNova
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#3
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(Original post by martin7)
It's possible the telephone banking security number will arrive in the next day or two.

What is the form for that you need to sign and give in to an HSBC branch? I suppose it's possible that nothing else can happen until you've done that.

For student finance, do you have any other bank account in your own name that you can enter for the time being? If so, you could do that and then change it to your student current account details as soon as you have them.
the form said the signature form is just so it's easier to check your id when u go into a branch and to deal with queries and stuff - I have managed to activate my card through the telephoning automated system but I still can't do online banking or anything due to not having the security number needed to make an account

I have put my details from this new card onto my student finance but the payment letter still says 'blocked' for some reason so that may be because I haven't given in my signed form yet (and won't be able to until Monday as the branches are closed on weekends) and haven't set up online banking or used my card in anyway since I don't have a pin yet either.

fingers crossed I do get my pin and security number tomorrow or Monday so I can sort everything out and stop stressing lol
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keeks05
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#4
Report 4 months ago
#4
When I got my card, the pin and security number arrived about 3 days later - it seems a bit strange that they wouldn't send them all at the same time, but security I guess! Don't stress too much, they will be here soon
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ANNIE.kp
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#5
Report 3 months ago
#5
what if someone finds out my telephone security number.
do I have to go to the branch to get it changed and how do I get it changed?
Last edited by ANNIE.kp; 3 months ago
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AveriNova
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#6
Report Thread starter 3 months ago
#6
(Original post by ANNIE.kp)
what if someone finds out my telephone security number.
do I have to go to the branch to get it changed and how do I get it changed?
u can call them and u can set up a new one over the phone - my telephone banking security number was lost in the post and I called and they just said i could do it then and there on the phone
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ANNIE.kp
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#7
Report 3 months ago
#7
(Original post by AveriNova)
u can call them and u can set up a new one over the phone - my telephone banking security number was lost in the post and I called and they just said i could do it then and there on the phone
Thank you same
I took ur advice and called them up
Last edited by ANNIE.kp; 3 months ago
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