Student finance website not working

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amber2106
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#1
Report Thread starter 6 days ago
#1
Hi I’m a clearing applicant who was offered a place at university pretty late. I know I have also left it very late but I have not been able to to access the student finance website at all . It seems like after I wait in the queue to login, the page freezes and I cannot type anything .
What should I do
Any help appreciated
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PQ
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Report 5 days ago
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Try a different internet provider (try using your phone data instead of wifi).

If that doesn’t work then you’ll need to fill in the pdf form and send it in by post.
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MedicWil
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PQ is correct about trying it using a different ISP however, that should be your second step

The first thing you should do is try another web browser as a lot of websites (especially legacy sites like SFE) still only work correctly with certain browsers and not others.
In the case of SFE, assuming you're currently using Chrome, I'd try using Internet Explorer or Microsoft Edge to see if it works then

Also if trying a different browser and ISP don't fix the issue then the best thing to do as your 3rd step is to try it on another computer if you have access to one. You can also try it on a smart phone or tablet if you don't.
Last edited by MedicWil; 5 days ago
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PQ
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(Basically virgin media has a history of blocking the SFE website for all users :mad: )
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