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Is Wrexham Glyndwr's online MSc in Computer Science a scam?

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Original post by bbbybrown
I believe I am late to the party but I will still leave a review for other people landing on this post. I started in September 2020 so very close to completion.
The university and the program are not a scam in the real meaning of the word but their terrible approach to this program makes you feel like it. It is a complete waste of money. Teachers and assistants are extremely unqualified for a high-level degree. The work and effort you put in to complete the assignments will be rewarded with plenty of frustration on your side as the assistants don't give a rat's ass about grading it. On the web development assignment, I received a pretty low grade with some completely inaccurate comments that "I did not use DB interrogation at all in my website(among other cockamamie comments)" and basically my whole project was based on database interrogations. After challenging that I got almost 20% up mark.
Also almost always the assistant feedback is "you did that great, very good on that" and then you end up with a very low mark. Once I questioned one of them that based on the feedback provided I was expecting a 100% mark but I got instead 60%. The reply was that the paper was very good but not enough to reach 100%. I have never got an explanation on any assignments on what needs to be done to improve my grades. On DB, we had 2 assignments, one for the DB design and one for the script. These are testing the student's completely different skills. I was once marked for the design of the database and unfortunately, I scored very low. Any tiny feedback completely refused on what I did wrong on the design. They should be there to help us learn stuff not to play the police officer role. It was like I was dealing with a little boy's tantrum. How can you do your Script right if you made mistakes in the design of the tables? Once again these were completely different assignments and you can't do the script right if you don't have the tables designed correctly. I was basically marked twice on the DB design because the assistant completely refused to provide any feedback.
You really feel, with some exceptions (that, unfortunately, left the Uni in the meantime) that they are fully against you, trying to demonstrate to you that you are rubbish rather than helping you learn and progress. Everything feels very "money focused" and they are not there to help you.
Also, all their course materials are absolutely outdated. When technology evaluates at such a fast pace, it is revolting to have to study from knowledge bases that date best case scenario from 2019. In my latest module, I was learning about virtual machines and networks and I noticed at some point that they were making some futuristic assumptions about the 5G networks and how in the very far future the experts are estimating that to be absolutely amazing. That definitely got my attention and when I checked the book cover I noticed the book we are learning to become experts in new technologies is from 2013. Yes, 2013. It's 2023 almost. Think about how much things have changed since 2013.
It is a complete waste of money. You can choose to spend your money somewhere else where the treatment received will match your expectations. I regret so much for starting this program. It is revolting how come nobody(government body or regulator) is checking their practices.

This is exactly what I was afraid of. I paused halfway through the programme, because on the private university forums, I saw so many comments that were similar to yours, warning students about certain classes. Students who use Python every day at work were given bad grades and vague comments on Python assignments, even though the tutors and teachers hadn't ever worked with Python code out in the real world of tech and had less experience than the students. Most tutors only have one degree and haven't even started on postgraduate themselves. There are a couple of teachers who have postgraduate qualifications, but those teachers are rare and seem to be thrown into the programme to give it the appearance of a proper university programme.
I came to the conclusion that the feedback written on the assignments is most likely automatically generated and there is no human marking the assignment. I noticed that tutors never write their name under the feedback comment, and they never wrote my name either, suggesting the comment was populated in the comment box automatically. I'm a social person and I use my university studies as a networking opportunity to get to know other people working in tech, and when we all compared comments, the comments we received were identical. The really funny thing was that on one assignment, there were five questions, and I had carefully put hours into ensuring I answered each question fully. My other friend ran out of time because his kid got Covid, so he had to rush the assignment and skipped two of the questions. We got identical marks and identical feedback comments. We were laughing about it, because the tutor didn't even notice he'd missed two of the five questions. That's why I believe the assignments are automatically marked by an algorithm, as the algorithm can't tell what the content of the assignment is; it's probably designed to just skim over assignments and check for key words.

The feedback comments are so vague, they remind me of those old-fashioned crystal ball arcade games where the computer reads a randomly selected fortune for you that is completely generic and could apply to anyone. The feedback comments would be a sentence along the lines of "Nice attempt and you made some good points here, but you need to consider alternative approaches and perspectives." You can add that automated feedback comment onto any university assignment in any discipline.
Update: I'm 100% convinced Wrexham Glyndwr's online programme is a scam and is far below the educational quality of a real university. Last year, I'd made a complaint about the low quality of the MSc Computer Science, and the response was they'd get back to me once they'd hired a new programme manager (since their last one was fired for incompetence). I've been waiting well over six months now for a response to my request for a partial refund for the last course because the quality was so dismissal. The new programme manager was supposed to get back to me letting me know whether they'd issue a partial refund or not after dozens of students complained about the unacceptably poor quality and outdated course material.
Today, after six months of waiting for a resolution/response, I've just received a rude email saying they are withdrawing me from the programme because I'd laid a formal complaint about the poor quality of their programme. There is no opportunity to discuss it, it just says they're withdrawing me effective immediately. Anyone who makes a complaint about the programme is forced to withdraw. This miserable excuse for a university is in clear breach of the law, so I can only conclude this 'university' is a scam. I hope I can spare others, so they don't waste hundreds on this scam. Employers in the UK viewed Wrexham Glyndwr as a pathetic university before, but now it has descended further into just a scam institution masquerading as a university.
Save your money and go anywhere but this scam university. Honestly, the free computer course my grandmother took at the local community centre was much better quality than Wrexham Glyndwr's MSc.
Hi guys,

Glad to have read these posts in the forum before I decide to apply to any uni. I am also interested in pursuing a master in Data Science/Analytics or CS and unfortunately, I don't have other option apart from studying online. I have looked in all (I want to believe) the comments about the unis which offer online programs and I really appreciate the feedback about avoiding York(!), Wrexham Glyndwr & Keele.

I was wondering if anyone has any positive experience from any other online program at all?
I quite like Bath's, Stirling's (I completed a Machine Learning course there and thoroughly enjoyed it) and UoL's however, the first two offer only part- time, two year programs and the latter its quite expensive. I feel as I will end up with Sunderland's program but I am afraid it might be the same disaster as York or Wrexham.
Original post by Victoria14
Hi guys,

Glad to have read these posts in the forum before I decide to apply to any uni. I am also interested in pursuing a master in Data Science/Analytics or CS and unfortunately, I don't have other option apart from studying online. I have looked in all (I want to believe) the comments about the unis which offer online programs and I really appreciate the feedback about avoiding York(!), Wrexham Glyndwr & Keele.

I was wondering if anyone has any positive experience from any other online program at all?
I quite like Bath's, Stirling's (I completed a Machine Learning course there and thoroughly enjoyed it) and UoL's however, the first two offer only part- time, two year programs and the latter its quite expensive. I feel as I will end up with Sunderland's program but I am afraid it might be the same disaster as York or Wrexham.

From what I've heard, UoL's course is a quality course. You get what you pay for. UoL is expensive because it's not an online scam. That's how much real tuition actually costs, so the reality is that you need to pay that to get a decent education that isn't just a scam that will take your money.
Don't forget that the reputation of the university matters to employers. Employers are impressed by UoL, but they'll laugh at Wrexham if you write that on your CV. Unfortunately, good universities are not cheap.
Original post by Earl of Sandwich
From what I've heard, UoL's course is a quality course. You get what you pay for. UoL is expensive because it's not an online scam. That's how much real tuition actually costs, so the reality is that you need to pay that to get a decent education that isn't just a scam that will take your money.
Don't forget that the reputation of the university matters to employers. Employers are impressed by UoL, but they'll laugh at Wrexham if you write that on your CV. Unfortunately, good universities are not cheap.


I can believe that as the UoL is from the really good unis in the UK, however, I am planning on investing savings and £14000 is far too much. It looks as I will end up between Stirling and Sunderland.

P.S: I am wondering if anyone knows anything about Northeaster's Uni of London here https://www.nulondon.ac.uk/degrees/postgraduate/ai_datascience/ Teeside's here https://www.tees.ac.uk/postgraduate_courses/computing_&_cyber_security/msc_data_science.cfm or Hertfordshire here https://www.herts.ac.uk/courses/postgraduate-masters/msc-data-science-and-analytics. Haven't read any posts about any of them
(edited 9 months ago)
Reply 25
It’s completely untrue. The program is quite hard as it’s fully online. That’s why lot of students quit. I’m still on it and it’s helped me a lot in my interviews.
Original post by Khanmos
It’s completely untrue. The program is quite hard as it’s fully online. That’s why lot of students quit. I’m still on it and it’s helped me a lot in my interviews.


You must have no knowledge or background of tech at all if you think it is hard. Wrexham's program is a joke; our high school IT class was more challenging. It was a waste of money and none of us learnt anything, except the kids who had zero background in tech. As I said, my manager laughed when I told him I'd enrolled into the Wrexham course because its program is seen as a joke in the IT world.
Hi all , great to read some reviews really helpful . I’ve been offered a place for The University of London MSC Cyber Security online. Does anybody have any views on the course and institution? Thanks a lot
Original post by Throwaway1222
I am enrolled on the Msc Computer Science at Glyndwr currently, I don't agree that it's automated or that people are given the same marks regardless but I do agree that the course itself is terrible.

The tutors are rarely around and don't engage with students, the feedback on an assignment you spent hours writing is around one usually unclear sentence, two if you're lucky and the ambiguous assessment briefs don't help either. I have had work where I recieved a low mark in one section with no feedback as to why to help me improve. It does feel overall that the tutors don't really care about the students and we are just there to get them their £500 per module. The first module was really good and the tutor was very engaging, great feedback and replied to questions that I had, but the quality has been far below that ever since.

I was torn between York and Glyndwyr and went for Glyndwr based on the thread bashing York on here, but I wish I had gone for it just for the name as the course would have been crap either way. I'll finish the course as I just need the Masters as a tick box but I would not recommend anyone enroll with them.

Did you get the degree ?I hope you will reply.
(edited 1 month ago)
Original post by Khanmos
It’s completely untrue. The program is quite hard as it’s fully online. That’s why lot of students quit. I’m still on it and it’s helped me a lot in my interviews.

Hello ,can you share your experience?did you get the degree ?
Original post by Victoria14
I can believe that as the UoL is from the really good unis in the UK, however, I am planning on investing savings and £14000 is far too much. It looks as I will end up between Stirling and Sunderland.

P.S: I am wondering if anyone knows anything about Northeaster's Uni of London here https://www.nulondon.ac.uk/degrees/postgraduate/ai_datascience/ Teeside's here https://www.tees.ac.uk/postgraduate_courses/computing_&_cyber_security/msc_data_science.cfm or Hertfordshire here https://www.herts.ac.uk/courses/postgraduate-masters/msc-data-science-and-analytics. Haven't read any posts about any of them

So which university you took admission?
Hi there , I am on UOL / Royal Holloway online MSC Cyber Security in first week and I’m impressed so far . It is good for me as I can use my Pen Testing internship experience to assist with the assignments and I feel like it is really in depth and am happy so far with the course materials 👍 was a bit worried at first but I recommend it
Original post by Softwarecomp22
Did you get the degree ?I hope you will reply.


Hi, yes I finished earlier this year.

Overall the course is pretty terrible. I had multiple occasions where I had to chase the Uni for feedback from my dissertation supervisor and the lack of feedback/engagement that I mentioned previously continued for the duration of the course. I already work in a senior position so I could get by without much help but I would stay well away unless you just need the piece of paper saying you have a degree, and even then I would explore other options.
Original post by Throwaway1222
Hi, yes I finished earlier this year.

Overall the course is pretty terrible. I had multiple occasions where I had to chase the Uni for feedback from my dissertation supervisor and the lack of feedback/engagement that I mentioned previously continued for the duration of the course. I already work in a senior position so I could get by without much help but I would stay well away unless you just need the piece of paper saying you have a degree, and even then I would explore other options.


I'm impressed you finished the course. Everyone I knew gave up on it due a lack of any quality responses from the course tutors or teachers. Students would notify the teachers about errors and outdated information in the course material, but never hear back, so the next group of students dealt with the same problems.

From what I could tell, most of the tutors were automated AI chatbots that were programmed to give very short, vague responses and promises they'd get back with a proper answer (which never happened). I guess it's not illegal in itself to use chatbots as tutors and teachers, but I distinctly remember the advertising campaign at Wrexham implying the teachers and tutors were real people, so that's what bothered me, especially since their tutor chatbots are very rudimentary. I didn't like it that all our assignments were marked using automated software instead of real people. As automated processes go, Wrexham's master's degree is worst I've seen.
Reply 34
Original post by Earl of Sandwich
From what I've heard, UoL's course is a quality course. You get what you pay for. UoL is expensive because it's not an online scam. That's how much real tuition actually costs, so the reality is that you need to pay that to get a decent education that isn't just a scam that will take your money.
Don't forget that the reputation of the university matters to employers. Employers are impressed by UoL, but they'll laugh at Wrexham if you write that on your CV. Unfortunately, good universities are not cheap.

I have been looking for reviews on UoL but have not seen any...
Original post by hukomah
I have been looking for reviews on UoL but have not seen any...


I generally find with education, if people are unhappy, they'll write negative reviews but if they're satisfied, they won't bother leaving reviews because people just expect good quality for the high price we pay for education. University education is supposed to be the gold standard, hence why we pay hundreds for it, so we expect quality. No positive reviews for UoL is not a bad thing, so long as there aren't negative reviews. Look up Wrexham's computer science programme and you'll see endless negative reviews about what a waste of money it is, but I haven't seen anything like that for UoL.
Reply 36
Original post by Earl of Sandwich
I generally find with education, if people are unhappy, they'll write negative reviews but if they're satisfied, they won't bother leaving reviews because people just expect good quality for the high price we pay for education. University education is supposed to be the gold standard, hence why we pay hundreds for it, so we expect quality. No positive reviews for UoL is not a bad thing, so long as there aren't negative reviews. Look up Wrexham's computer science programme and you'll see endless negative reviews about what a waste of money it is, but I haven't seen anything like that for UoL.

Hi Earl, thank you for this insight. I have got an MSc in Mathematics from University of York. and haven't got anything out of it rather than internship in a support role that does not pay well.... I am just kind of not sure my next step, whether to go for Computer science or DS
Original post by hukomah
Hi Earl, thank you for this insight. I have got an MSc in Mathematics from University of York. and haven't got anything out of it rather than internship in a support role that does not pay well.... I am just kind of not sure my next step, whether to go for Computer science or DS


An MSc in Mathematics is a really good qualification. You just need more work experience to get a better paid job. If you insist on further study, I'd be doing a PhD in Maths, not another masters. If it were me, I'd do a PhD in Maths and aim to work for an investment bank.
Get out there and network more as contacts are the key to find better jobs.
Reply 38
Original post by Earl of Sandwich
An MSc in Mathematics is a really good qualification. You just need more work experience to get a better paid job. If you insist on further study, I'd be doing a PhD in Maths, not another masters. If it were me, I'd do a PhD in Maths and aim to work for an investment bank.
Get out there and network more as contacts are the key to find better jobs.

Everyone keep saying maths is a good qualification... I came to Uk for an MSc in Mathematics thinking it would have close applications to real word, but it was just solving equations and proofs.... Investment banking have nothing to do with these equations ?
Original post by hukomah
Everyone keep saying maths is a good qualification... I came to Uk for an MSc in Mathematics thinking it would have close applications to real word, but it was just solving equations and proofs.... Investment banking have nothing to do with these equations ?


Of course investment banks want to hire people with MSc degrees in maths. Financial modelling and predictive models are important at banks and insurance companies. Build some models in Excel and attach it to your job application.

Besides, half the reason employers want people with maths degrees is because it shows you are intelligent and logical - which can be difficult for employers to find.

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