URGENT HELP STUDENT FINANCE Parent's first time login details?

Watch this thread
AzureWiggling
Badges: 15
Rep:
? You'll earn badges for being active around the site. Rep gems come when your posts are rated by other community members.
#1
Report Thread starter 1 month ago
#1
Hi,

My parents applied for student finance and paid it off decades ago and so they don't know their logins or customer reference number to login to their accounts to provide evidence for my first year student finance application.

They don't have any letters about it with details as it was years ago. The website says its easy to reset your login details if you've forgotten them but it just takes you to ring a phone number that has a very long wait and none of the menu options were about our circumstances. They can't click they haven't applied for student finance before and create a new account because they did once apply for student finance.

Surely many parents providing evidence have the same issue. What are you supposed to do?

Thank you for helping
0
reply
PQ
Badges: 21
Rep:
? You'll earn badges for being active around the site. Rep gems come when your posts are rated by other community members.
#2
Report 1 month ago
#2
This is a known bug.

The simplest solution is for them to fill in the pdf version of the pff2 form and you upload it on your account.
0
reply
X

Quick Reply

Attached files
Write a reply...
Reply
new posts
Back
to top
Latest

What is missing from the school curriculum?

Basic life skills (eg. cooking) (18)
28.57%
Financial skills (eg. taxes, budgeting) (31)
49.21%
First aid skills (3)
4.76%
Personal safety skills (1)
1.59%
Sign language (8)
12.7%
Expanded sexual health/relationships (1)
1.59%
Something else (tell us in the thread) (1)
1.59%

Watched Threads

View All