HMRC Income Variance Exception

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Jibson.p
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I applied to student loan but when my mum did hers she didn't fill out the income bit as she thought it was optional, but my application now says HMRC Income Variance Exception. I quickly uploaded her p60 but nothings happened
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WTSBLG
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(Original post by Jibson.p)
I applied to student loan but when my mum did hers she didn't fill out the income bit as she thought it was optional, but my application now says HMRC Income Variance Exception. I quickly uploaded her p60 but nothings happened
Hi there, don't worry, it will take them a bit of time to sort it out, they'll contact HMRC to confirm the details.
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Lynsey SFE
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(Original post by Jibson.p)
I applied to student loan but when my mum did hers she didn't fill out the income bit as she thought it was optional, but my application now says HMRC Income Variance Exception. I quickly uploaded her p60 but nothings happened
Hello,

Due to the ongoing situation with COVID-19 the Department for Education reviewed our evidence requirements, and for the 2020/21 we trialled a change, this process has now been accepted as business as usual for both full time and part time applications.

All applications for all academic years will now be assessed based on the figures provided by HMRC, this means we don’t require any evidence or further details. It’s currently taking around 8 working days to process.
The workflow we provide is an expected date; the dates can fluctuate depending on the volume of applications and evidence received.

Thanks, Lynsey.
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