Parent can't log into student finance

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OiFelixCmereBro
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#1
Report Thread starter 1 month ago
#1
My dad set up his student finance account the other day to support my application, but it won't let him log in, it keeps popping up with a page saying something about a single sign on error? does anyone know how to fix this?
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Spelunker
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#2
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#2
this happened to my parents and that time it was somrthing to do with the whole site being down. when we tried the next day it was fine so it might be a matter of waiting
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OiFelixCmereBro
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#3
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(Original post by Spelunker)
this happened to my parents and that time it was somrthing to do with the whole site being down. when we tried the next day it was fine so it might be a matter of waiting
Yeah we thought that but we've tried it on multiple days now and it still won't work :/ thank you though!
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Coventry University Student Ambassadors
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#4
Report 1 month ago
#4
Hey,

If the website is down then you may just have to try another day. If, as you say, it has happened for a few days now then I would recommend that you call up student finance to directly sought this out! Calling is probably the quickest way to get it over with and continue with your application.

I hope this helps!
Sara 😊
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