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Awaiting Eligibility Evidence

I been told by Student Finance that my application is on hold by Awaiting Eligibility Evidence, but I sent them my birth certificate and passport twice already?
Original post by KH29
I been told by Student Finance that my application is on hold by Awaiting Eligibility Evidence, but I sent them my birth certificate and passport twice already?

Hello,

Can you confirm have you applied to be income assessed? If yes, have your sponsors (parents) provided their income? Can you confirm your sponsors marital status?

Thanks, Lynsey.

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