Hi there, I juste wanted to thank u for posting this, because, I am disheartened for what happened to ur phone I genuinely relate to what u describe, it's like I "ruined" my brand new phone about 3 weeks ago when it slipped from my pocket and fell ,sustaining two tiny dents despite having a case!,but no dmg to its functions, it's still annoying and it makes my heart sinks a little every time I think about, but it's normal for a phone to fall, we were fortunate enough not to pay heavily for our mistake and the damages are seemingly only cosmetic (and even then ,not much) again I am glad I stumbled upon ur post, it felt comforting knowing I am not alone, may our phones live a long and healthy life!