CAS letter delay from Coventry

I have applied at Coventry university since may 2022. I met all the requirements from fees to the documents for my September intake but they never issued my CAS letter. I had to defect my application to January 2023 intake and since November I have been waiting for my CAS letter yet once again . I called the admission office they said tomorrow is the deadline for the CAS letter , you have met all the requirements, we are just waiting for finance team to Confirm it or else you will have to defer you application . Serioulsy ? I Understand the first time there could be a delay but you cannot be this unfair to a student and make them waste 6 months of their life just to hear back nothing from the university . I have called several times to the university , there are delays from admin’s , sometimes they give me a wrong student ID number to submit fees and then take weeks to sort the error from their side. Sometimes their officers handle a case and then go on holidays leaving the application unattended for weeks. We student apply to universities trusting our future to be dependent on what university provide us . I really regret applying here . I can’t do anything or dismiss my application now because , the time I have spent this long will be of no use . Also my fees is submitted and I cannot take a risk of letting it go this easy . I do not know what to do at this point . I request the university admission ambassador or whoever get to see this post from the admin team , please improve your systems because it’s frustrating at this point . If possible please extend the date for your issuing your CAS Letters.

Hi there,
I am really sorry to hear about your frustrations. At this time the team are extremely busy responding to lots of applications and issuing CAS letters. I am sure they they will be doing their best to get back to you but I do understand how frustrating this must be for you. In the mean time I would suggest contacting
Contact Details (International Student)
Telephone: 024 7765 2152. Office hours: 8.30-8pm GMT monday to Friday and 9am to 4pm on Saturday and Sundays
Email: [email protected]
I hope this helps and that everything is confirmed soon,
Eleanor F
Student Ambassador

How many days does it take to receive a CAS from Coventry?