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    Is any O2 user have the O2 Extras?

    If so, have you had any problems?


    Two weeks in a row i havent go my ring tone they send every wednesday.
    It costs £1 everytime they send a text saying you have to reply by POLY A, B, C for a ringtone. But i havent got it.

    What should i do, cos its taking my money and i dont know how to get the money back i've lost or the ringtones.

    Louise
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    (Original post by loppy_lou)
    Is any O2 user have the O2 Extras?

    If so, have you had any problems?


    Two weeks in a row i havent go my ring tone they send every wednesday.
    It costs £1 everytime they send a text saying you have to reply by POLY A, B, C for a ringtone. But i havent got it.

    What should i do, cos its taking my money and i dont know how to get the money back i've lost or the ringtones.

    Louise
    Contact customer services:

    Email: [email protected]
    Call: 0870 990 1294

    Or unsubscribe. You can opt out by sending "STOP EXTRAS" to 2002 via SMS. Or do this at: www.o2.co.uk/o2Extras.
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    I've got a text 400 bolt on that they've not charged me for this month not that I mind!

    Was having a lot of hassle though, they were taking my money twice a month a few times! I rang up customer services though and got it sorted out.
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    (Original post by red665)
    I've got a text 400 bolt on that they've not charged me for this month not that I mind!
    I'm on Orange and get 500 free weekend texts, this was only supposed to be for 6 months....I'm onto my 8th month now.
 
 
 
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