The Student Room Group

DWP Administrative Officer

Hi there,

I have an interview in 2 weeks and just wanted some advices on what questions could come up, any tips and what to expect.

Thank you :smile:

Scroll to see replies

Reply 1

Is it face to face or video call?

Reply 2

Original post
by jodie1982
Is it face to face or video call?


via video call

Reply 3

Original post
by han0134x
via video call

I currently work for the DWP and had my interview by video call. Please don't worry, I hate interviews but found it actually not bad at all. They really guide you through the questions and if you haven't quite answered it properly, they will prompt you. Just remember to use the STAR method when answering the questions such as "Can you give me an example of a time when you provided excellent customer service". Describe the situation, what action you took and the outcome. Good luck and feel free to inbox me if you'd like any support x
(edited 2 years ago)

Reply 4

Original post
by jodie1982
I currently work for the DWP and had my interview by video call. Please don't worry, I hate interviews but found it actually not bad at all. They really guide you through the questions and if you haven't quite answered it properly, they will prompt you. Just remember to use the STAR method when answering the questions such as "Can you give me an example of a time when you provided excellent customer service". Describe the situation, what action you took and the outcome. Good luck and feel free to inbox me if you'd like any support x


Thank you so much for the advice I really appreciate it and will definitely keep that in mind x

Reply 5

Original post
by han0134x
Hi there,

I have an interview in 2 weeks and just wanted some advices on what questions could come up, any tips and what to expect.

Thank you :smile:

Hi
What location did you apply for

Reply 6

Original post
by Bysgfx
Hi
What location did you apply for


Leeds

Reply 7

Original post
by han0134x
Leeds

Okay
Mine is Preston.
The questions are 3 behavior and 3 strength.

Reply 8

Original post
by Bysgfx
Okay
Mine is Preston.
The questions are 3 behavior and 3 strength.


Do you know the exact questions, also how did your interview go?

Reply 9

Original post
by han0134x
Do you know the exact questions, also how did your interview go?

Can’t remember much. Something about a time I carried out good customer service.
I don’t know how to feel about the interview. Still waiting for a result feedback. Did the interview on 26th of July

Reply 10

Original post
by Bysgfx
Okay
Mine is Preston.
The questions are 3 behavior and 3 strength.

think I had two strength questions lol

Reply 11

Original post
by han0134x
Hi there,

I have an interview in 2 weeks and just wanted some advices on what questions could come up, any tips and what to expect.

Thank you :smile:

Hello hope your interview went well? Just wondered if you’ve heard back yet? I had mine last week for Newcastle service just wondering how long I’m likely to wait. Thanks x

Reply 12

Original post
by jodie1982
I currently work for the DWP and had my interview by video call. Please don't worry, I hate interviews but found it actually not bad at all. They really guide you through the questions and if you haven't quite answered it properly, they will prompt you. Just remember to use the STAR method when answering the questions such as "Can you give me an example of a time when you provided excellent customer service". Describe the situation, what action you took and the outcome. Good luck and feel free to inbox me if you'd like any support x

Hi , what type of questions do they ask and how many can we look at our notes while giving the interview ?

Reply 13

Original post
by jodie1982
Is it face to face or video call?

hi
I have an interview in a week and just wanted some advices on what questions could come up, any tips and what to expect my interview will be face to face.

Reply 14

Anyone had an interview yet, is it just behavior questions they ask or some strength questions too ?

Reply 15

Original post
by businessLife
Anyone had an interview yet, is it just behavior questions they ask or some strength questions too ?

Any chance you got an answer to this? I have mine coming up and that's what I'm trying to figure out too, since the initial job posting only mentions behavioural questions for the interview

Reply 16

Results just came out for London AO role, has anyone received a job offer immediately ?

Reply 17

I was put on the reserve list

Reply 18

Original post
by morgancollins
I was put on the reserve list

Same, what did you score I scored 16

Reply 19

well done - i didn't do as well as you i got 14 😔. not sure of my chances haha

Quick Reply

How The Student Room is moderated

To keep The Student Room safe for everyone, we moderate posts that are added to the site.