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Dwp eo work coach role

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Original post by cyber1995
Finally 😅 gosh the amount of effort you had to go through. Did you count 25 days from the day you received the email stating that you completed the form? Or was it earlier?

Also let us know when you hear back from a start date, it would be nice to know how long it takes.

Im happy my checks are complete but they have annoyed me once again lol.

I counted 25 days from when my PEC commenced so when they added me to that UCheck system for my DBS. I completed and sent off my onboarding 24/8 and checks started 05/09.

I got the call and my start date is 6th nov however the original location i applied to which was North London Hendon is full, they said there are no desks available 🥲🥲 so they have put me somewhere way further away from where i live like a 1.5hour journey. Training is not hybrid all in the office, no hybrid working at all, in the office everyday. I have to work a saturday once a month on a rota basis but will have a weekday off.
Original post by CeeCee05
Im happy my checks are complete but they have annoyed me once again lol.

I counted 25 days from when my PEC commenced so when they added me to that UCheck system for my DBS. I completed and sent off my onboarding 24/8 and checks started 05/09.

I got the call and my start date is 6th nov however the original location i applied to which was North London Hendon is full, they said there are no desks available 🥲🥲 so they have put me somewhere way further away from where i live like a 1.5hour journey. Training is not hybrid all in the office, no hybrid working at all, in the office everyday. I have to work a saturday once a month on a rota basis but will have a weekday off.


Hi CeeCee05, congratulations on completing the pre-employment checks. Are you saying that you were given a provisional offer for Hendon and then this was retracted?

I am a little worried now as I have a provisional offer for Hendon and currently undergoing pre-employment checks!
Original post by Liquidapple
Hi CeeCee05, congratulations on completing the pre-employment checks. Are you saying that you were given a provisional offer for Hendon and then this was retracted?

I am a little worried now as I have a provisional offer for Hendon and currently undergoing pre-employment checks!

Hiya, thankyou. Yes i received a provisional offer in writing for Hendon and that was my chosen location however when I received the call to discuss my start date I was told that all the desks in Hendon is full so I will be placed in a different location in North London. Its really confusing as my offer letter/contract states I will be in Hendon.
Original post by CeeCee05
Hiya, thankyou. Yes i received a provisional offer in writing for Hendon and that was my chosen location however when I received the call to discuss my start date I was told that all the desks in Hendon is full so I will be placed in a different location in North London. Its really confusing as my offer letter/contract states I will be in Hendon.

Oh my, that must have been upsetting. In my case, I won’t be able to proceed with my application if there is no availability for the location listed in my provisional offer (Hendon). Do you mind if I ask where you have been relocated to? This whole process doesn’t seem very fair on applicants.
Original post by CeeCee05
Im happy my checks are complete but they have annoyed me once again lol.

I counted 25 days from when my PEC commenced so when they added me to that UCheck system for my DBS. I completed and sent off my onboarding 24/8 and checks started 05/09.

I got the call and my start date is 6th nov however the original location i applied to which was North London Hendon is full, they said there are no desks available 🥲🥲 so they have put me somewhere way further away from where i live like a 1.5hour journey. Training is not hybrid all in the office, no hybrid working at all, in the office everyday. I have to work a saturday once a month on a rota basis but will have a weekday off.

It is great you got a start date, sorry to hear you didn't get your first choice. Wait did they just tell you that or you knew from your provisional offer because it's actually ridiculous if they told you over the phone about working at a new location as they happened to run out of desks (like its not something they could've figurired out earlier)? 🙃

They are really strict with the hybrid thing though. I'm sure once you settled and pass probation, you can ask for that. It does say on the job description flexible working at discretion.

Did you get a confirmation on the shift hours, 9-5 I assume or 8-4?

Thank you for all the info btw, easing my anxiety lol. Just calculated mine it is 24 days. So hopefully I’ll hear soon. 🙏
Original post by Liquidapple
Oh my, that must have been upsetting. In my case, I won’t be able to proceed with my application if there is no availability for the location listed in my provisional offer (Hendon). Do you mind if I ask where you have been relocated to? This whole process doesn’t seem very fair on applicants.

Just wait until you pass your checks and you speak to someone because this may not be the case for everyone. They relocated me to North London Business park i think thats in south barnet but when i meet my line manager I will try and get some further clarification and see if I could stay in my chosen location which is Hendon
Original post by cyber1995
It is great you got a start date, sorry to hear you didn't get your first choice. Wait did they just tell you that or you knew from your provisional offer because it's actually ridiculous if they told you over the phone about working at a new location as they happened to run out of desks (like its not something they could've figurired out earlier)? 🙃

They are really strict with the hybrid thing though. I'm sure once you settled and pass probation, you can ask for that. It does say on the job description flexible working at discretion.

Did you get a confirmation on the shift hours, 9-5 I assume or 8-4?

Thank you for all the info btw, easing my anxiety lol. Just calculated mine it is 24 days. So hopefully I’ll hear soon. 🙏

They literally told me over the phone that my location has changed such a shame. I have not confirmed my working hours yet im waiting till my line manager calls a week before i start to confirm this. My contract states that the departments contracted working hours is anytime between 07:45am - 8pm though so you can discuss whats best for you with your manager.
Original post by CeeCee05
Just wait until you pass your checks and you speak to someone because this may not be the case for everyone. They relocated me to North London Business park i think thats in south barnet but when i meet my line manager I will try and get some further clarification and see if I could stay in my chosen location which is Hendon


Yes of course, I will wait for checks to complete and hear what they have to say. You must be so relieved to have a start date!
So they’ve clarified why even though I have received an offer for my first choice which is hendon but have now been moved to a different location is because that location is also classed as “hendon” to them. However the new office I now have to work in is no where near hendon it is much further. They have classed this building as hendons ‘sister building’.. so it is essentially the same team/management but split into two buildings. I wish they made this much clearer on the job advert/application as it misleads people thinking we will actually be working in the Hendon JCP but if that office is full we will be placed in its ‘sister building’ in south barnet. Oh well i guess i dont have a choice at the moment😅
Original post by CeeCee05
So they’ve clarified why even though I have received an offer for my first choice which is hendon but have now been moved to a different location is because that location is also classed as “hendon” to them. However the new office I now have to work in is no where near hendon it is much further. They have classed this building as hendons ‘sister building’.. so it is essentially the same team/management but split into two buildings. I wish they made this much clearer on the job advert/application as it misleads people thinking we will actually be working in the Hendon JCP but if that office is full we will be placed in its ‘sister building’ in south barnet. Oh well i guess i dont have a choice at the moment😅

This is so rubbish and unfair that you wait so long and they change location. Fingers crossed you can switch soon
Reply 70
Finally got the email yesterday to say my checks have been successfully completed. So fingers crossed I hear about a start date soon!
Reply 71
Original post by Riz_123
Oh okay, Yh my ones currently at "Thank you for completing your pre-recorded video interview. Your application will now be reviewed by our team and you will be contacted soon with the outcome", kind of nervous of what the outcome will be.

How long after this did you hear back?x
Hi everyone. My portal now displays a new message saying: "Thank you for completing your pre-recorded video interview. You should hear from us soon with regards to the outcome." instead of the our team will now look at your application one, I was wondering whether this means it might be good news?
Original post by tomscrimshire
Hi everyone. My portal now displays a new message saying: "Thank you for completing your pre-recorded video interview. You should hear from us soon with regards to the outcome." instead of the our team will now look at your application one, I was wondering whether this means it might be good news?

You will get the outcome in this week itself.Good luck
Original post by tomscrimshire
Hi everyone. My portal now displays a new message saying: "Thank you for completing your pre-recorded video interview. You should hear from us soon with regards to the outcome." instead of the our team will now look at your application one, I was wondering whether this means it might be good news?

hi Tom,
did you hear from them after your status changed to "Thank you for completing your pre-recorded video interview. You should hear from us soon with regards to the outcome."?

I am in the same boat. I think my status changed last week 20th Nov.

Thanks in advance.
Original post by shar2023
You will get the outcome in this week itself.Good luck

what sort of outcome this status change to "Thank you for completing your pre-recorded video interview. You should hear from us soon with regards to the outcome." means? Offer, No offer, Waiting list of any those?
thanks
Original post by alexkato
what sort of outcome this status change to "Thank you for completing your pre-recorded video interview. You should hear from us soon with regards to the outcome." means? Offer, No offer, Waiting list of any those?
thanks

Your current status, "Thank you for completing your pre-recorded video interview. You should hear from us soon with regards to the outcome." may remain for 2 to 6 weeks.

If your status changes once again to the following:

"Thank you very much for completing the interview. Your application is being reviewed."

You will most likely receive an offer of employment or a Reserve list. This has been how my portal messages changed for all the job offers I have received.

Best of luck
Original post by HappiDaz
Your current status, "Thank you for completing your pre-recorded video interview. You should hear from us soon with regards to the outcome." may remain for 2 to 6 weeks.

If your status changes once again to the following:

"Thank you very much for completing the interview. Your application is being reviewed."

You will most likely receive an offer of employment or a Reserve list. This has been how my portal messages changed for all the job offers I have received.

Best of luck

I'm so glad you said that, as I have just checked today and it has again changed to: "Thank you very much for completing the interview. Your application is being reviewed."
Original post by tomscrimshire
I'm so glad you said that, as I have just checked today and it has again changed to: "Thank you very much for completing the interview. Your application is being reviewed."

Awesome, you should receive an offer within the next few days.

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