I understand your desire to transfer to the University of Surrey, even though you initially fell short of meeting the requirements. Receiving a rejection by email can indeed be disheartening; however, there are still potential avenues to explore.
Depending on the specific course you are applying for and the availability of spaces, you may have the opportunity to switch universities after your first year if you can demonstrate your academic progress. Alternatively, you could consider reapplying in the following year. It's worth investigating whether there is a foundation course option for your desired programme.
I'd recommend reaching out to our admissions team directly at +44 (0)1483 682222, as a phone call can often provide a more immediate and comprehensive understanding of your situation and the reasoning behind the rejection.
Furthermore, don't hesitate to contact academic advisers or your personal tutor at your current university to express your sentiments. They may be equipped to guide you in your transfer efforts or help enhance your experience at your current university.
I wish you the very best of luck and feel free to reach out with any questions or concerns.