Shrowthread2 being unresponsive

I have had an issue for a week now where shrowthread2, (old helper view) is unresponsive after loading pages.

Clicking on the notifications bell, messages icon or user avatar at the top does nothing. Sometimes may work after 3, 4, 5 presses, but otherwise needs a page to be reloaded.

Mostly on Safari on iOS (mobile). No issue on desktop.

Doesn't seem to happen under React.

Reply 1

PurpleAndGreen

TSR Group Staff

Original post by Admit-One

I have had an issue for a week now where shrowthread2, (old helper view) is unresponsive after loading pages.
Clicking on the notifications bell, messages icon or user avatar at the top does nothing. Sometimes may work after 3, 4, 5 presses, but otherwise needs a page to be reloaded.
Mostly on Safari on iOS (mobile). No issue on desktop.
Doesn't seem to happen under React.

Hi, sorry you are having problems. I've had a quick try on iOS Safari and its working for me but hopefully we can find the issue.
Is it just the notifications bell, messages icon and user avatar that is not working for you? Does the rest of the showthread2 page work e.g. clicking reply and other buttons in the posts?
Could you try in a private browser tab and see if the issue occurs there please?
Thanks for your help!