The Student Room Group

Cancel my student finance and restart a new one

Hi I’ve recently applied for my 2nd year student finance (24/25) but when my mum went to login and put her details in it come up with a message saying the information I’ve put in doesn’t match her account. I don’t know what information I’ve put incorrectly. Can I cancel my application over the phone or do I need to fill out a form and if the application does get cancelled can I start a new one.
Original post by Scarlett110
Hi I’ve recently applied for my 2nd year student finance (24/25) but when my mum went to login and put her details in it come up with a message saying the information I’ve put in doesn’t match her account. I don’t know what information I’ve put incorrectly. Can I cancel my application over the phone or do I need to fill out a form and if the application does get cancelled can I start a new one.

Hi there,

Your Mother would be able to do the PFF2 form and then you can upload it online. This is the link for the form https://www.gov.uk/government/publications/support-your-child-or-partners-student-finance-application-2024-to-2025 we will take her details from this and link the accounts together for 24/25.

Thanks,
Ross
Reply 2
Thank you 😊
Original post by Scarlett110
Thank you 😊

You're welcome. If you have any further queries please let us know.

Thanks, Ross
Reply 4
Original post by Ross SLC
You're welcome. If you have any further queries please let us know.
Thanks, Ross

Is this where I upload the form 615FF9BF-0DC6-43EE-97F1-32BFEB2AF69D.jpeg
Original post by Scarlett110
Is this where I upload the form 615FF9BF-0DC6-43EE-97F1-32BFEB2AF69D.jpeg

Hi Scarlett,

Yes, that's correct!

Thanks,
Claire

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