T level Digital support services ESP questions

I do DSS at college and its probably been my worst experience when it comes to education. We have had bare bones teaching despite being in 5 days a week and for a while we have had only non technical cover teachers. Now the ESP is coming up and we've been thrown in the deep end expected to swim. We haven't been told much about the exams so I have some questions.
1. In the past papers we have it says we are allowed the internet does that mean I can google certain things if so then what
2. When it comes to task 2 with the interview is there any example recordings I can use for revision
3. How do I pick out in the scenario to ask the right questions
4. For task 3 why is maths involved do i need to add up prices of things?
5.Can someone explain what in gods green earth is task 4

I do DSS at college and its probably been my worst experience when it comes to education. We have had bare bones teaching despite being in 5 days a week and for a while we have had only non technical cover teachers. Now the ESP is coming up and we've been thrown in the deep end expected to swim. We haven't been told much about the exams so I have some questions.
1. In the past papers we have it says we are allowed the internet does that mean I can google certain things if so then what
2. When it comes to task 2 with the interview is there any example recordings I can use for revision
3. How do I pick out in the scenario to ask the right questions
4. For task 3 why is maths involved do i need to add up prices of things?
5.Can someone explain what in gods green earth is task 4

I do DSS at college and its probably been my worst experience when it comes to education. We have had bare bones teaching despite being in 5 days a week and for a while we have had only non technical cover teachers. Now the ESP is coming up and we've been thrown in the deep end expected to swim. We haven't been told much about the exams so I have some questions.
1. In the past papers we have it says we are allowed the internet does that mean I can google certain things if so then what
2. When it comes to task 2 with the interview is there any example recordings I can use for revision
3. How do I pick out in the scenario to ask the right questions
4. For task 3 why is maths involved do i need to add up prices of things?
5.Can someone explain what in gods green earth is task 4