The Student Room Group

Issue with student finance england website

Hi, I am currently trying to apply for student finance on the student finance england website. But when I login I get the error 'Sorry, there is an issue with our service. Try again later.' It has been like this for around a month now. I have tried on multiple devices, browsers and networks to no avail. Is there a fix available or ETA for when it will be fixed?
Original post by maple_uh
Hi, I am currently trying to apply for student finance on the student finance england website. But when I login I get the error 'Sorry, there is an issue with our service. Try again later.' It has been like this for around a month now. I have tried on multiple devices, browsers and networks to no avail. Is there a fix available or ETA for when it will be fixed?

Hi there,

Can you confirm if you're trying to apply for undergraduate or postgraduate finance? Are you a home student? When does your course start?

Thanks,
Claire
Claire
Reply 2
Original post by Claire SFE
Hi there,
Can you confirm if you're trying to apply for undergraduate or postgraduate finance? Are you a home student? When does your course start?
Thanks,
Claire
Claire

hey,

I am trying to apply for undergraduate finance and yes I am a home student. My course starts in September around the 18th

Thanks!
Original post by maple_uh
hey,
I am trying to apply for undergraduate finance and yes I am a home student. My course starts in September around the 18th
Thanks!

We're aware some customers are having issues and our IT Team are looking to resolve this as quickly as possible. We would suggest clearing your cache/cookies and trying different devices. If this doesn't work, you would be best to complete the paper application found here https://www.gov.uk/student-finance-forms and posting this back to the address on the back of the form.

Thanks,
Claire

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