The Student Room Group

Awaiting Sponsor 1 details

Hi, I am applying for student finance for myself. I already uploaded all supportive evidences and it’s been submitted. I now have to fill up Awaiting Sponsor 1 Details but I can not enter it. It is not clickable. Do I need to wait until Evidences will be accepted? Thanks

Reply 1

Original post by Annahromova
Hi, I am applying for student finance for myself. I already uploaded all supportive evidences and it’s been submitted. I now have to fill up Awaiting Sponsor 1 Details but I can not enter it. It is not clickable. Do I need to wait until Evidences will be accepted? Thanks

Hi Anna,

Can you confirm your age and do you have a spouse or living with partner? Thanks, Jason

Reply 2

Original post by SFE Jason
Hi Anna,
Can you confirm your age and do you have a spouse or living with partner? Thanks, Jason

Hi Jason, thank you for the reply. I am 37 and I live with my husband.

Reply 3

Original post by Annahromova
Hi Jason, thank you for the reply. I am 37 and I live with my husband.

Hi Anna,

Sponsor 1 would be your husbands income details we need to support the application. If he can't do this online in his account, he would complete the PFF2 Form found here https://media.slc.co.uk/sfe/2425/ft/sfe_pff2_form_2425_o.pdf and then upload this online in your account or the students, under the evidence upload option. This link shows you how here https://youtu.be/rOMx_EG5JWk

Thanks,
Claire

Reply 4

Original post by Claire SFE
Hi Anna,
Sponsor 1 would be your husbands income details we need to support the application. If he can't do this online in his account, he would complete the PFF2 Form found here https://media.slc.co.uk/sfe/2425/ft/sfe_pff2_form_2425_o.pdf and then upload this online in your account or the students, under the evidence upload option. This link shows you how here https://youtu.be/rOMx_EG5JWk
Thanks,
Claire

Hi Claire,
Thank you for your reply and for the links.
I tried to submit it online through my husband’s account however when it asks for customer reference number and date of birth (mine ones) it then says ‘We can’t find your application right now. Your personal details do not match what student provided us with in their application. Check if you are using the correct account.’ When I submitted my application I typed my husband’s email incorrect (twice). Could that be the reason?
When I am logging in into my account it doesn’t say anything about Sponson 1 details anymore and I can see that my student finance was approved and the payments are scheduled. Do I still need to submit PFF2 on behalf of my husband?
Thank you.

Reply 5

Original post by Claire SFE
Hi Anna,
Sponsor 1 would be your husbands income details we need to support the application. If he can't do this online in his account, he would complete the PFF2 Form found here https://media.slc.co.uk/sfe/2425/ft/sfe_pff2_form_2425_o.pdf and then upload this online in your account or the students, under the evidence upload option. This link shows you how here https://youtu.be/rOMx_EG5JWk
Thanks,
Claire

Hi Claire,
Thank you for your reply and the links.
When I try to submit PFF2 online from my husband’s account it says: ‘We can’t find your application right now. Your personal details do not match what student provided us with in their application. Check if you are using the correct account.’ When I submitted my application I made a mistake in my husband’s email spelling (twice). Could it be the reason?
When I logging in into my account there is no more option of Sponsor 1 Details and says that the finance for my study was approved and the payments are scheduled (I can see that in attached doc). Do I still need to submit PFF2 on behalf of my husband?
Thank you.

Reply 6

Hi there,

It can be uploaded to either account. You can upload evidence and forms by going to the 'Manage your student finance' section in the sidebar on the right of your screen. You will then see a link to 'Upload supporting evidence' and can use this to send us your evidence/form. Thanks, Jason

Reply 7

Original post by Annahromova
Hi Claire,
Thank you for your reply and the links.
When I try to submit PFF2 online from my husband’s account it says: ‘We can’t find your application right now. Your personal details do not match what student provided us with in their application. Check if you are using the correct account.’ When I submitted my application I made a mistake in my husband’s email spelling (twice). Could it be the reason?
When I logging in into my account there is no more option of Sponsor 1 Details and says that the finance for my study was approved and the payments are scheduled (I can see that in attached doc). Do I still need to submit PFF2 on behalf of my husband?
Thank you.

Hi there,

If his details were not provided already then we would still require them for your funding. With the PFF2 form you can upload it to your own account Anna once he's completed it.

Thanks, Ross

Reply 8

Original post by SFE Jason
Hi there,
It can be uploaded to either account. You can upload evidence and forms by going to the 'Manage your student finance' section in the sidebar on the right of your screen. You will then see a link to 'Upload supporting evidence' and can use this to send us your evidence/form. Thanks, Jason

Thank you Jason, will do that.

Reply 9

Original post by Annahromova
Thank you Jason, will do that.

You're welcome - if you have any further questions feel free to ask.

Thanks, Graeme

Reply 10

You're welcome. If you have any further questions let us know. Thanks, Leah.

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