Postgrad Loan Application Requirements

My Timeline:
22/03/2024 applied for my postgrad loan
06/04/2024 got a request to send my docs
09/04/2024 sent my docs
10/04/2024 docs delivered
17/04/2024 called postgrad loan just to know when I will receive my docs back as I’ll be travelling
18/04/2024 received an email from evidence team and this is what they said
You sent us evidence of
your immigration status from 19/01/2024 . To be eligible for student
finance you must prove you’ve been lawfully resident in the UK for 3 years
preceding the first day of your course.
What you need to do
We still need evidence of your immigration status from 08/04/2021 -
19/01/2024 You need to send us one of the following to confirm your status
during the above period:
an original Home Office letter confirming your status in the UK and the
reason for this status being granted. The letter must clearly show the date
on which you were granted your status, and the date on which this status
will expire (if applicable)
your original immigration status document
your original passport showing the relevant vignette
your original expired biometric residence permit card (if you have retained
it)
18/04/2024 (same minute) received a tracking of my originals docs being sent back
The docs I provide are:
- Valid Philippine Passport (original, as identity doc)
- Valid BRP (original, ILR Start Date: 19/01/2024)
- ILR Result (printed from email)
- Expired Philippine Passport (original, with UK Entry Clearance /vignette, Date of Entry: 19 Jul 2018)
- 1st Family Visa Result (original, valid from 08 Jul 2018 to 08 April 2021)
- 2nd Family Visa Result (print from email, valid until 29 Oct 2023)
- Expired BRP (photocopy, Valid from 08 Jul 2018 to 08 April 2021, original needed to be surrendered back to Home Office)
- Expired BRP (photocopy, valid from 29 Oct 2023 until 29 Oct 2023, original needed to be surrendered back to Home Office)
HOW ELSE WILL I PROVE MY IMMIGRATION STATUS FROM 08/04/2021 TO 19/01/2024? 😡

Hi Elizabeth,
Can you please tell us when your course begins?
Thanks, Graeme

27th May, 2024
I’m in contact with your helpline, and they said they have referred my documents for review. The problem is, if they don’t accept the printouts and copies, I have nothing else to show. I pointed out that I have submitted my old passport with the vignette showing my entry into the UK on 17th July 2018. They reiterated that copies are not useful, but the emails from the Home Office stated that old BRPs should be posted back (to the Home Office). I feel like the case worker who handled my evidences didn’t do their due diligence.