So, I was going to uni from London and I got my ticket. All the time I get my ticket, it’s always e-ticket, so I didn’t bother checking my ticket to know what type of ticket it is. Now, tickets are checking the tickets and I brought out my ticket and I found out it them tickets that needs to be collected at the machine . So, I explained to the ticket guy and he asked for my name first, i was put on the spot, so I couldn’t think, I gave my real name and surname. Then it’s dob and address so I gave the wrong dob and wrong address( though it’s an address of where I used to live) he then goes on to say it’s fine ‘I’ll give you this fine now, but don’t worry, all you need to do is, when you get to the destination , collect the ticket from the machine, snap it and send it to this website and explain the situation’. I’ve done that now, and was expecting response for about a week. Now the outcome is here and it says the appeal has been decline. Now they have my real name and my email account. What do I do?