Think of e,g patient in a waiting room who is in pain. What would you do?
patient puts a complaint in about you, what would you do?
Patient being rude towards your team. What would you do?
Tell me last time you went out of your way for someone?
During the questions, always refer your answer to empathy, sympathy, and compassion. Show that you understand the difference.
Also include GDC standards and NHS values.
I hope that helps
good luck! XX