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student finance parents details

hi, my mom doesn’t want to give her details anymore to student finance cus she doesn’t wanna support me but she already clicked accept for letting them access her tax stuff and everything. how can she change this?
Original post by pastaaroll
hi, my mom doesn’t want to give her details anymore to student finance cus she doesn’t wanna support me but she already clicked accept for letting them access her tax stuff and everything. how can she change this?

Hi there,

If you wish to remove your mums details you can put this in a letter and upload it online in your account under the evidence upload option. This link shows you how here https://youtu.be/rOMx_EG5JWk

If we don't have your sponsor details we can't award you the higher finance.

Thanks,
Claire

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