HMRC Compliance Caseworker 2024

How has the training been Jaycee? I'm quite on edge wondering how it's going to be.

Hey, it's going. We should streaming into our tax head in the next 2 weeks.
There are tutor led and independent learning, which you will be doing with your cohort, so it ain't all that bad.

How is the training for working from home?

nothing different, just that you are home. But of course when you are doing tutor led, you may need 2 screens so you can follow along.
So as soon as you start, it is black Friday week, I suggest speaking with your manager asap and ordering the items. You can order screen, desk and chair by yourself. If you spend more than £300 (£100 each), you only get that 300 back, if you spent less, you get back what you paid.

nothing different, just that you are home. But of course when you are doing tutor led, you may need 2 screens so you can follow along.
So as soon as you start, it is black Friday week, I suggest speaking with your manager asap and ordering the items. You can order screen, desk and chair by yourself. If you spend more than £300 (£100 each), you only get that 300 back, if you spent less, you get back what you paid.

Thanks, that's helpful. Any idea how holidays are approved around Christmas? Are you aware if we can work from home a bit more in that week?

Holidays are easily approved. Ideally if you want 10 days off, ideally book it 20 days before.
Also, as you know you can't book the 1st 2 weeks off, but after that, you start case studies, you don't want to miss any case study as all must be done before you go to the next stage. E.g. if you miss number 5, you can still do 6, 7 etc but you must go back to that 5 which may be when the February cohort starts. So don't miss any.
Regarding working from home that week, there is no written memo, just speak with your manager and they will understand most especially if transportation will be an issue. In December, you need to do 12 days of you don't take a holiday so.....

Holidays are easily approved. Ideally if you want 10 days off, ideally book it 20 days before.
Also, as you know you can't book the 1st 2 weeks off, but after that, you start case studies, you don't want to miss any case study as all must be done before you go to the next stage. E.g. if you miss number 5, you can still do 6, 7 etc but you must go back to that 5 which may be when the February cohort starts. So don't miss any.
Regarding working from home that week, there is no written memo, just speak with your manager and they will understand most especially if transportation will be an issue. In December, you need to do 12 days of you don't take a holiday so.....

Holidays are easily approved. Ideally if you want 10 days off, ideally book it 20 days before.
Also, as you know you can't book the 1st 2 weeks off, but after that, you start case studies, you don't want to miss any case study as all must be done before you go to the next stage. E.g. if you miss number 5, you can still do 6, 7 etc but you must go back to that 5 which may be when the February cohort starts. So don't miss any.
Regarding working from home that week, there is no written memo, just speak with your manager and they will understand most especially if transportation will be an issue. In December, you need to do 12 days of you don't take a holiday so.....

I’m probably being stupid and the answer is probably really obvious, but what do you mean by the last bit about 12 days?

Thank you!! If you don’t mind me asking, have they told you about how flexi works and if so, is it easily organised?

60% is 12 days in the office.
You can't do Flexi this early and you should not build it.

Do you know the 60% works over Christmas with Christmas being the in the middle of the week? Are we expected to be in the office all 3 days of Christmas week as Christmas Day and Boxing Day we are off or is it 60% of the 3 days the office is open? So 2/3?

I'm not 100% sure I understand the question. But there is a thing that tells you how many days you need to be in. So it is 12 days in December. It takes 25 and 26 into account. And also we only get new year off. To be clear, 25, 26 and 1st are the only off days. They don't shut from 25-1st.
And regarding December, which I may have said earlier, speak with your manager, e.g. transport.

I'm not 100% sure I understand the question. But there is a thing that tells you how many days you need to be in. So it is 12 days in December. It takes 25 and 26 into account. And also we only get new year off. To be clear, 25, 26 and 1st are the only off days. They don't shut from 25-1st.
And regarding December, which I may have said earlier, speak with your manager, e.g. transport.

So correct me if I am wrong, and this is all hypothetical as I would never want to do this but say if once week I did 5 days in the office, could you then do 5 days at home the following week as long as overall in December, 12 days are in the office?

its why I said speak with your manager. And hence why I gave you hint transport will be bad in that period (December). Lol all this questions has been answered somewhat this morning.
And for other months as far as I am aware, at this moment. It's 3 days a week, not 5 on 5 off.

Its actually 60% of the month and not 60% of the week.
3 days a week is just an average.
If one is required to be in the office 12 days in a month, they can do this however they see fit, they just need to ensure they fulfil the required days.
You've got to remember that the role is not just hybrid, but also flexible working.
However, during the first two weeks, there are days that you are mandated to be in the office, after this period, one can do as they please.....well, that's the case in my office.

ok, my cohort asked that q, the response was something like you are correct but we want you doing the 3 days a week. rather than front loading it or back loading it.