Arbitio Subscription Ended??

Hi All,
When I tried logging in to Arbito again, which I do regularly, it asked me to resubscribe. I've had Arbito for less time than expected, and there should be a clear sign indicating if it's only accessible for a certain period, instead of making it seem like a one-time payment. I have contacted them multiple times with no reply.

Reply 1

ScoobyZazzy

Original post by rvltie

The same thing is happening to me. I bought it less than a year ago at the beginning of the school year and when I tried to log in again now it said that I had to repurchase. It can't be a yearly subscription because it hasn't even been a year yet.

Hi, I contacted them, and after a couple of days, they got back to me. It's up and working now. Here is the email: [email protected]. It's still odd that this happened in the first place.

Hope this helps x

Reply 2

ScoobyZazzy

Original post by rvltie

Thank you, probably will email back after the weekends. What did they say as a response?

Dear [Name]

Thank you for your email.

Please make sure to log out and to log in with Google account linked to [My Email]

I hope Arbitio will prove helpful in your preparation for LNAT.

Regards,

Patrick, Co-Founder of Arbitio

PS We’re always most grateful if you are finding Arbitio worthy of recommendation, be it to other students or your teacher!

Reply 3

ScoobyZazzy

Original post by rvltie

Did your subscription get restored? Because I have logged into my account and that’s where it was saying that. Thank you anyways 💘

Yes, it did get restored. ☺️

Reply 4

ScoobyZazzy

Original post by rvltie

Oh thank you sm!! That helps calm my stress 🥰

No worries 💕

I’m guessing you’re planning to go to law school next year. Where are you planning to go?

Reply 5

chloe-wong

Original post by ScoobyZazzy

Hii, how long did it take for them to get back to you? I'm having the same issue :frown:

Reply 6

winben

Original post by ScoobyZazzy

HI, I have tried to contact them using the email they have provided for contact on their website [email protected] but no one has replied in a month. I have also tried using the email address you have provided [email protected] but gmail just bounces back the email stating that the address is not found. I fixed the typo in the address that you send and tried [email protected] but the email bounces back again.

I had just paid for the "Master" Arbitio subscription and logged into my account which lead me back to the profile I had last year when I paid for the subscription and had completed all the tests. I wanted to have a fresh account since I have paid for the subscription again which would allow me to attempt all of the tests again which I am currently unable to do so even though I have paid for the subscription again. Has anyone faced this issue as well and is able to advice?