Why have I not been paid for a holiday

So basically my manager asked me if I wanted a holiday (I was supposed to be working the week she was giving me off). She told me I still had holiday hours to take so I thought why not.
However when I checked my payslip online this morning it's showing as "unpaid leave". My manager said nothing to me about it being unpaid. That means I've lost out on nearly £350. If I knew it was going to be unpaid I never would've taken it. This is the first time it's happened so I'm not sure what I should do. Should I have been paid for it

Reply 1

DataVenia

Volunteer Team, Clearing and Applications Advisor

Original post by Sarah90s

Do you think your manager tried to trick you into taking unpaid leave?

Is there a system you need to book any time off / holiday in? If so, you have evidence that it was a holiday rather than unpaid leave. Otherwise, your manager could always claim you misunderstood.

Regardless, you should raise this with her. The fact that she "told me I still had holiday hours to take" makes it clear that it was intended to be holiday. Hopefully this is just down to human error with whoever does payroll.

Reply 2

StriderHort

Pretty odd for a manager to ask if you want to take a holiday for a specific week, generally that's the sort of thing you choose yourself - like a full week is quite of lot of someone's annual holidays, I wouldn't just randomly use it because a manager suggested it, paid or not. If anything I try and always keep a week saved up in case of unexpected stuff.

As above did you make a specific holiday request for this period or was it just on your managers word? Either way I think they're the one you need to initially approach.