The Student Room Group

Being logged out

I am still getting randomly logged out. It is incredibly annoying that I make a reply and then it says I have to register!

I now copy the post and log in again so I can post. This happens most days.
Original post by Muttley79
I am still getting randomly logged out. It is incredibly annoying that I make a reply and then it says I have to register!
I now copy the post and log in again so I can post. This happens most days.

Hi. I'm sorry you are still having problems with this. We have fixed a couple of related issues but obviously not found all of them. I will record another bug for this to be looked at again. Thanks for reporting it to us.
Reply 2
Original post by PurpleAndGreen
Hi. I'm sorry you are still having problems with this. We have fixed a couple of related issues but obviously not found all of them. I will record another bug for this to be looked at again. Thanks for reporting it to us.

I use Firefox btw.
Original post by Muttley79
I use Firefox btw.

Thanks, good to know. 🙂
Reply 4
Problem Summary
Keep getting logged out

Problem Details
I get randomly logged out from TSR - still not solved

Device
Desktop

Browser
Firefox

Link
any

Additional Information
it's annoying when I've typed a long reply!
Original post by Muttley79
Problem Summary
Keep getting logged out
Problem Details
I get randomly logged out from TSR - still not solved
Device
Desktop
Browser
Firefox
Link
any
Additional Information
it's annoying when I've typed a long reply!

Sorry this is still happening. We haven't found the cause yet because the issue is very intermittent. We have had users in the company logged out too and are trying to find a way to replicate and fix it buts its proving to be a tricky one.
Hi, I am also having this issue for the last few days. I keep getting logged out, occasionally logged back in if I press a random page, it doesn't always let me go to the sign in page so I have to give up, and I also cannot log in on 2 devices at a time because it says wrong password on the second device even though it is 100% correct and I've changed it a few times now to test it.
Original post by RambleAmple
Hi, I am also having this issue for the last few days. I keep getting logged out, occasionally logged back in if I press a random page, it doesn't always let me go to the sign in page so I have to give up, and I also cannot log in on 2 devices at a time because it says wrong password on the second device even though it is 100% correct and I've changed it a few times now to test it.

Thanks for letting us know about the logging out issue and sorry for the inconvenience. We are still looking into it and will post in this thread when we have an update.

It should be possible to log in on two devices at the same time without any problems. When you are successfully logged in on one device please could you try clearing the cookies on your second device and then log in?
If that doesn't work can you post the link to the page you are logging in from please?
Original post by PurpleAndGreen
Thanks for letting us know about the logging out issue and sorry for the inconvenience. We are still looking into it and will post in this thread when we have an update.
It should be possible to log in on two devices at the same time without any problems. When you are successfully logged in on one device please could you try clearing the cookies on your second device and then log in?
If that doesn't work can you post the link to the page you are logging in from please?

It seems to have stopped since I posted the comment but I haven't had time to be on TSR much since either, I'll try if it happens again.

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