Customer service advisor - HMRC AO

Original post by ri7909

Applied for a customer service advisor role for HMRC. For the Liverpool location. Deadline was 28/05/2024. Completed my pre recorded interview on 1st June. Has anyone heard back yet?

I applied as well, no news yet

Reply 2

ri7909

Original post by teni090319

I applied as well, no news yet

Will definitely let you know once I get a reply, hopefully they get back to us soon

Reply 3

Original post by ri7909

Will definitely let you know once I get a reply, hopefully they get back to us soon

Same, fingers crossed

Reply 4

dbar

Had an email today. Apparently they're still working through the interviews and people will find out in the coming weeks.

Reply 5

Got this on Friday guess everyone else did aswell.

We are continuing to score interviews for the above role and intend to have this completed by the end of next week. At that point we will be able to release outcomes and feedback. Please continue to monitor your email inboxes and spam folders for updates.
Thank you for your patience.

Reply 6

Over a week since that email still no update

Reply 7

dbar

Original post by conch92

Over a week since that email still no update

They don’t appear to be in any rush to let us know! Hopefully find out something this week.

Reply 8

Just had an update... on the reserve list.
Does anybody know what the maximum strengths total score would have been and what the minimum to be put on the reserve list would be?

Reply 9

Original post by JC3030150

Just had an update... on the reserve list.
Does anybody know what the maximum strengths total score would have been and what the minimum to be put on the reserve list would be?

I scored 8, and I'm on reserve list. I think 12 is the highest and 8 is the minimum. What did you score?

(edited 7 months ago)

Reply 10

Original post by teni090319

I scored 8, and I'm on reserve list. What did you score?

Yeah, I scored 8 as well. I'm just trying to remember if they asked 3 questions or 4. I know strengths are scored 1-4 and you need to score a minimum of 2 on each question to be eligible, so if it was 4 questions then I won't be holding my breath to be selected from the reserve list!

(edited 7 months ago)

Reply 11

Original post by JC3030150

I think it was even 6 questions but 2 weren't marked. I can't really remember tbh

Reply 12

Well I emailed and I am positioned 123 from 234 candidates on the reserve list, so safe to say I can forget about this one😅

(edited 7 months ago)

Reply 13

Also on reserve list, got score 11, anyone know how the scoring works and out of? And chances of getting offered jobs

Reply 14

Original post by conch92

Also on reserve list, got score 11, anyone know how the scoring works and out of? And chances of getting offered jobs

I sent an email to [email protected] asking my place on the reserve list and got a response in 10 minutes.

For a recruitment drive of 280 posts for an interview two months ago then I'm assuming there'll be plenty of rejections that lead to them plucking out of the reserve list, so if you're high up then it's likely I'd imagine.

(edited 7 months ago)

Reply 15

Original post by JC3030150

I sent an email to [email protected] asking my place on the reserve list and got a response in 10 minutes.
For a recruitment drive of 280 posts for an interview two months ago then I'm assuming there'll be plenty of rejections that lead to them plucking out of the reserve list, so if you're high up then it's likely I'd imagine.

Cheers sent an email off now, guess i will hear tomorrow due to timing.

Reply 16

Do let us know!

I find it odd that this was a recruitment drive for 280 posts and there's such few posts about it here.

Maybe because it's only Liverpool, which leads me the question how they plan to get 280 people into a job without it being carnage.

I've also read that they just put everyone on the reserve list for big recruitment drives and work through it in cohorts, but I don't know it that'll be the case with them not needing to split locations.

(edited 7 months ago)

Reply 17

Original post by JC3030150

Do let us know!
I find it odd that this was a recruitment drive for 280 posts and there's such few posts about it here.
Maybe because it's only Liverpool, which leads me the question how they plan to get 280 people into a job without it being carnage.
I've also read that they just put everyone on the reserve list for big recruitment drives and work through it in cohorts, but I don't know it that'll be the case with them not needing to split locations.

Am 17 on the list. The score was out of 16. Personal I belive they have change 280 number who knows...

Reply 18

Original post by conch92

Am 17 on the list. The score was out of 16. Personal I belive they have change 280 number who knows...

What did you score?

Reply 19