Customer service advisor - HMRC AO

What did you score?

Congratulations (if you take it)!
Interesting that they're down to at least 17 on the reserve list after 3 days, especially if people have 7 days to respond.

Well I emailed and I am positioned 123 from 234 candidates on the reserve list, so safe to say I can forget about this one😅

I scored 8, and I'm on reserve list. I think 12 is the highest and 8 is the minimum. What did you score?

did u ever make it off the list?

Have you been on reserve too for a role recently?

yes recently

can someone tell me how many questions were there in pre recorded interview for this role

Anyone??

Which role?

hmrc customer service advisor wbu

Applied for a customer service advisor role for HMRC. For the Liverpool location. Deadline was 28/05/2024. Completed my pre recorded interview on 1st June. Has anyone heard back yet?

Hi, what questions did you get? I have mine on next Monday. Please share your experience. Thanks

Same, fingers crossed

Glassdoor has all the answers on, the most common ones were the exact same i got to a T

Hi ya pls can you tell me what question did they ask and how many pls

Hi, try and see Glassdoor.co.uk, they have a few reviews related with HMRC costumer service advisor role, and you can see a few questions, it will mainly focus on costumer service and teamwork.
The questions will be for example:
What’s the most challenging thing about working in costumer service?
Why do you want this role?What do you think you can bring to this role?
What does costumer service means to you?
Why is teamwork important in costumer service?
I hope it helps, it’s a good idea using the STAR method but keep in mind that we only will have 2 minutes to answer each question and it will be roughly 6 questions.