Sfe maintenance loan only £277

I'm a returning student going into first year after foundation year. Last year i got the maximum maintenance loan. This year sfe offered me £4k which is the minimum amount but after sending my parents' financial information they lowered it to £277 which is literally insane. I need the maximum amount just to cover my accommodation. My parents' income increased but they have so many expenses that they can barely pay bills so there is absolutely no way in hell they can help me. I'm going to call sfe tomorrow, but has anyone been in a similar situation?

Hi there,
After you sent your parents details were you sent a letter or email to advise their was an overpayment and this is why you were getting less?
Thanks,
Claire

Hello, i did not receive anything like that

I would suggest contacting us so we can check this for you. You can use the live chat option online in your account or call us on 0300 100 0607.
Thanks,
Claire

Hi there,
Have they said why you have been overpaid or advised you on any evidence to send? Did you maybe apply for current year Income last year?
Thanks, Drew

Hi Martyna,
If you applied for the Current Year Income last year do you know if your sponsors completed the PR2 form and have uploaded them with their P60s for the 2023/24 tax year? Have your sponsors received any emails asking for evidence?
Thanks, Drew