The Student Room Group

Can't afford to repair my washing machine and my landlord is refusing to repair it

The locking mechanism on my washing machine has broken recently and I don't know what to do.

My last landlord was very helpful and would happily carry out repairs and replacements for white goods in my flat, but now my landlord has changed he is refusing to repair anything.

He is saying it's not his responsibility to repair my washing machine because it doesn't mention anything about white goods in my Tenancy agreement. but according to this article it says "should landlords wish to transfer the responsibility to tenants they will need to ensure that they include a comprehensive provision within the tenancy agreement" so I'm not sure if that's accurate?

Since I'm unemployed and this landlord has hiked up my rent by £100 in the past year I really can't afford any repairs right now, and have had no option but to attend a driving test and several networking events with dirty clothes.

Do you guys think I should make a complaint about him to the council or even try to get him sued by a solicitor? Or will my only option be to take out a loan to afford repairs?

Reply 1

Original post by Anonymous
The locking mechanism on my washing machine has broken recently and I don't know what to do.
My last landlord was very helpful and would happily carry out repairs and replacements for white goods in my flat, but now my landlord has changed he is refusing to repair anything.
He is saying it's not his responsibility to repair my washing machine because it doesn't mention anything about white goods in my Tenancy agreement. but according to this article it says "should landlords wish to transfer the responsibility to tenants they will need to ensure that they include a comprehensive provision within the tenancy agreement" so I'm not sure if that's accurate?
Since I'm unemployed and this landlord has hiked up my rent by £100 in the past year I really can't afford any repairs right now, and have had no option but to attend a driving test and several networking events with dirty clothes.
Do you guys think I should make a complaint about him to the council or even try to get him sued by a solicitor? Or will my only option be to take out a loan to afford repairs?

Try the Citizen's Advice Bureau.

Reply 2

Or the Shelter website or advice line.

Unfortunately some terrible landlords will prefer to evict their tenants rather than undertake their legal obligations, such as repairs.

Im not aware that local councils or free legal have the resources to deal with a moderate repair issue such as this, they can barely deal with uninhabitable properties or illegal evictions.

You could look into whether there is a welfare advice, free law centre in your area.

Reply 3

Browsing your link, I suspect there are enough loop holes here to allow the landlord to deny responsibility for this. See if you can get some free legal advice though. And maybe look for a better landlord and clear contractual terms on what is being provided for the money you’re paying

Reply 4

The landlord is one issue. Clearly there's a problem there.

The other is why on earth you believe you have no option but to go around in dirty clothes. When the washing machine did work, presumably you put washing liquid / powder / capsules in it? What is stopping you from handwashing your clothes?
If the washing machine was in the house when you moved in, it's the landlords property and their responsibility. I would recommend pursuing with CAB as above if so.

If it's a washing machine you bought and had installed, then it's your property and your responsibility.
(edited 9 months ago)

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