Continual student finance loan rejection

I need some professional guidance or support? I have been rejected for the second year in a row for my student finance study and maintenance loan. They state that I am not an ''ordinary resident'', yet I have lived in the UK since 10 years and am born outside the UK, but am a UK passport holder, although I have always been studying! I have had part time work and paid national insurance and provided extensive evidence last year for every year of stay, travel before during and after COVID and all term breaks. I do not have funds to complete my degree or pay for rent. Please advise what is the best method to get some support as the appeal process will highly likely end up the same way and I will not be able afford accommodation or finish my degree.

Reply 1

Drew SLC

Official Rep

Hi there,

We are unable to access accounts so I would advise you to contact us so we can look into your eligibility for you. To access our live chat service select undergraduate and then ‘contact us’. From here you will be able to use our live chat service when it is available. Alternatively, you can contact us on 0300 100 0607 for further assistance. Our opening hours are stated on our ‘contact us’ page.

Thanks, Drew

Reply 2

lcohen473

Thanks. Ill contact you on either option...although I am unable to find the live chat link...if you can share here