Today I received my results for my module exams throughout the year and in order to pass I needed 120 credits. I successfully completed and did ALL of my exams on time however my university forgot to add one of my modules to the results transcript. Which led to me only receiving 100 credits.
I study 6 modules and did great in the other 5 but I don't know what happened to the other one. Does anyone know if this would mean I would have to resit? Because it doesn't make sense to me. Even if I were to have failed that module which I highly doubt, surely it would still have shown up in the transcript regardless, as there should have at least been a mark or something. What makes it worse is that I'm supposed to be transferring to a different university but I can't send my year grades until I get the full copy.
I'm just so fed up of this university as all they do is cause me problems and they are so unprofessional too. I have tried emailing and calling but they just told me to check again in 24 hours and putting me on hold for 20 minutes just to say they're unavailable to take my call.