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Discrimination Univ of Sunderland Online Masters Enrolment team/HigherEd Partners

Has anyone else experienced any discrimination by the Univ of Sunderland Online Masters Enrolment team (which I assume is run by HigherEd Partners)?
I'm a native English speaker who grew up in an English-speaking country. I provided documentation of schooling in said country, but accidentally in the application forgot to choose I was a native English speaker. Once this error was spotted in the application, I called the number listed for the enrolment team and explained and they said they would correct it. Now the person who keeps emailing me (with poor grammar) said the admission team didn't accept my language score proof (never provided it), and when I explained I am from an English-speaking country, and just hold a different passport, they replied back that because I live in a non-native speaking country, I must provide an English test. So this "enrolment specialist" or probably a salesperson is discriminating against me based on the country I reside as I hope this isn't the official statement from the University admissions team. Quite sad at the situation as this was my first choice for an online MSc CS program.

Reply 1

Have you looked at the english language requirements of Sunderland?

If you don't meet those requirements then you'll need to provide proof of your english language ability. Growing up in a country isn't proof of english language skill, and being schooled in english is usually only acceptable proof if it was within the last 2 years. As you're applying for a masters they are likely to need something more current and formal.

They accept these if you aren't a citizen of an English speaking country:
We accept the following qualifications:
IELTS 6.0 + minimum 5.5 in each component
Pearson Test of English Academic no less than 59 in each component
Cambridge Certificate of Proficiency in English (CPE) Grade C or above
O-Level English Language or GCSE English Language Grade C or above (UK Exam Board) Malaysian SPM 1119 Grade 6 or above
Trinity Integrated Skills in English (ISE) II: Merit or Distinction
Duolingo minimum overall score of 90
Degree which has been fully taught and assessed in English
(edited 1 year ago)
Original post by nickkilla
Has anyone else experienced any discrimination by the Univ of Sunderland Online Masters Enrolment team (which I assume is run by HigherEd Partners)?
I'm a native English speaker who grew up in an English-speaking country. I provided documentation of schooling in said country, but accidentally in the application forgot to choose I was a native English speaker. Once this error was spotted in the application, I called the number listed for the enrolment team and explained and they said they would correct it. Now the person who keeps emailing me (with poor grammar) said the admission team didn't accept my language score proof (never provided it), and when I explained I am from an English-speaking country, and just hold a different passport, they replied back that because I live in a non-native speaking country, I must provide an English test. So this "enrolment specialist" or probably a salesperson is discriminating against me based on the country I reside as I hope this isn't the official statement from the University admissions team. Quite sad at the situation as this was my first choice for an online MSc CS program.

We're sorry to hear this is the case, are you any closer to this being sorted?

Reply 3

Original post by UniversityOfSunderland
We're sorry to hear this is the case, are you any closer to this being sorted?

This was not sorted sadly.---EDIT A Sunderland rep reached out today concerning this.
(edited 11 months ago)

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