giving evidence late drop student finance
so basically i have been struggling to get a council tax bill and the council has been taking forever to help prove my mums marital status. i was emailed about it two months ago and im still trying to get it. im worried ive taken too long and my amount of money will stay at the basic rate as i got an email saying they’ve approved and are ready to pay me. once i upload it can the amount change and am i stressing over nothing
Reply 1
Hi there,
What academic year have you applied for and when do you expect to get the council tax bill?
Thanks, Drew
What academic year have you applied for and when do you expect to get the council tax bill?
Thanks, Drew
Reply 2
safaree
OP
3
Original post by Drew SLC
Hi there,
What academic year have you applied for and when do you expect to get the council tax bill?
Thanks, Drew
What academic year have you applied for and when do you expect to get the council tax bill?
Thanks, Drew
it’s for 2024/2025 and hopefully within the next week
Reply 3
Hi there,
A student has up to 9 months from the 1st day of the academic year to submit evidence so you do still have time to submit it. Once received it is taking approximately 25 working days to process.
Thanks, Drew
A student has up to 9 months from the 1st day of the academic year to submit evidence so you do still have time to submit it. Once received it is taking approximately 25 working days to process.
Thanks, Drew
Reply 4
safaree
OP
3
Original post by Drew SLC
Hi there,
A student has up to 9 months from the 1st day of the academic year to submit evidence so you do still have time to submit it. Once received it is taking approximately 25 working days to process.
Thanks, Drew
A student has up to 9 months from the 1st day of the academic year to submit evidence so you do still have time to submit it. Once received it is taking approximately 25 working days to process.
Thanks, Drew
okay thank you soooo much
Reply 5
You're welcome. If you have any further questions you can ask us on this platform.
Thanks, Drew
Thanks, Drew
Reply 6
safaree
OP
3
Original post by Drew SLC
You're welcome. If you have any further questions you can ask us on this platform.
Thanks, Drew
Thanks, Drew
quick question do you think i’ll be able to get the amended amount in time? my course starts on the 23rd
Reply 7
Original post by safaree
quick question do you think i’ll be able to get the amended amount in time? my course starts on the 23rd
Sorry we cannot confirm this from here. This is because all of our processing timescales are subject to change. If this is processed after your payment date and you are entitled to a higher amount, you would receive a backdated payment within 5 working days of the reassessment. Thanks, David
Reply 8
safaree
OP
3
Original post by David SLC
Sorry we cannot confirm this from here. This is because all of our processing timescales are subject to change. If this is processed after your payment date and you are entitled to a higher amount, you would receive a backdated payment within 5 working days of the reassessment. Thanks, David
hello. i’m at my wits end for some reason the council will not give me the bill i need that’s shows the single occupancy discount even tho my mum has it. all i have is an annual bill can i use that?
Reply 9
Hi safaree,
In this case, we can accept what is referred to as 'non standard evidence.' You can provide the tenancy agreement/mortgage statement with 2 other household bills in their name only to show that they are single. You may need to start a live chat on your account so that you can request a Marital Status Declaration form to be sent to you if you don't already have this. This should resolve this for you.
https://logon.slc.co.uk
Thanks, Clare
In this case, we can accept what is referred to as 'non standard evidence.' You can provide the tenancy agreement/mortgage statement with 2 other household bills in their name only to show that they are single. You may need to start a live chat on your account so that you can request a Marital Status Declaration form to be sent to you if you don't already have this. This should resolve this for you.
https://logon.slc.co.uk
Thanks, Clare
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