Masters loan ineligibility

Hi,
I applied for a Masters loan for an MSc in Psychology with the University of Wolverhampton and when I checked the status today it says ineligible without details why. I finished my BA (Hons) last July and got funding for that, could this be why? Any help or advice is greatly appreciated.

(edited 10 months ago)

Reply 1

Ross SLC

Official Rep

Original post by Serasee

Hi there,

When does the Masters course start? Have you received any evidence requests from us?

Thanks,
Ross

Reply 2

Serasee

Original post by Ross SLC

Hi there,
When does the Masters course start? Have you received any evidence requests from us?
Thanks,
Ross

It starts on September the 3rd. No request for evidence, ie birth certificate because my passport is out of date, the status changed immediately to ineligible as soon as I’d finished my application.
Thanks

Reply 3

Ross SLC

Official Rep

Original post by Serasee

Thanks for confirming.

Does it show online the reason for ineligibility?

Thanks,
Ross

Reply 4

Serasee

Original post by Ross SLC

Thanks for confirming.
Does it show online the reason for ineligibility?
Thanks,
Ross

No, it doesn’t unfortunately

Reply 5

Calum SLC

Official Rep

Hi Serasee,

We can't see the reason why your application has been made ineligible without account access. If you can give us a call on 0300 100 0607 or start a live chat through your online account we will be able to assist.

Thanks,
Calum

Reply 6

Serasee

Original post by Calum SLC

Hi Serasee,
We can't see the reason why your application has been made ineligible without account access. If you can give us a call on 0300 100 0607 or start a live chat through your online account we will be able to assist.
Thanks,
Calum

Ok thank you,
Sarah

Reply 7

Ross SLC

Official Rep

Original post by Serasee

Ok thank you,
Sarah

You're welcome Sarah.

If you have any further queries please let us know.

Thanks,
Ross

Reply 8

Serasee

Original post by Ross SLC

You're welcome Sarah.
If you have any further queries please let us know.
Thanks,
Ross

I’ve spoken to the postgraduate loan team and they can’t see why it happened either! Just need to send in my birth certificate and then all should be ok, thanks again for your responses.
Sarah :smile: