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Student Finance

Submitted a P60 as requested by Student Finance after I submitted a PFF2 form, having looked at their assessment timelines, would this count as a change in circumstances which only apparently only takes 25 days or would it be considered as financial evidence which takes significantly longer as is stated on their website?
Original post by KEEMcookie2005
Submitted a P60 as requested by Student Finance after I submitted a PFF2 form, having looked at their assessment timelines, would this count as a change in circumstances which only apparently only takes 25 days or would it be considered as financial evidence which takes significantly longer as is stated on their website?

Hi there, This falls under financial evidence for the processing timescales. Thanks, Angela
Original post by Angela SFE
Hi there, This falls under financial evidence for the processing timescales. Thanks, Angela


Oh right i see, I was told on the phone after I had submitted it on the 15th of july that my entitlement would be updated by the 20th july which would be more suited to the change in circumstances, which has caused me the confusion
Original post by Angela SFE
Hi there, This falls under financial evidence for the processing timescales. Thanks, Angela


sorry i meant 20th of august
Original post by KEEMcookie2005
Oh right i see, I was told on the phone after I had submitted it on the 15th of july that my entitlement would be updated by the 20th july which would be more suited to the change in circumstances, which has caused me the confusion

Hi there, Our timescales can change on a daily basis, this may have affected the expected review date. Thanks, Angela
Original post by Angela SFE
Hi there, Our timescales can change on a daily basis, this may have affected the expected review date. Thanks, Angela


Okay thank you for your response, I was just worried about the delay in getting this sorted cause we already did a PFF2 and then we were asked to submit a P60 which I guess i’m going to have to wait another 45 days for
Original post by KEEMcookie2005
Okay thank you for your response, I was just worried about the delay in getting this sorted cause we already did a PFF2 and then we were asked to submit a P60 which I guess i’m going to have to wait another 45 days for

Hi there, We can check on the expected review date on our system as this may differ from what you can see. Please contact is direct, you can call us on 0300 100 0607 or via live chat on the online account. Thanks, Angela
Original post by Angela SFE
Hi there, We can check on the expected review date on our system as this may differ from what you can see. Please contact is direct, you can call us on 0300 100 0607 or via live chat on the online account. Thanks, Angela


Okay I will do that tonight thank you!
Original post by KEEMcookie2005
Okay I will do that tonight thank you!

You are more than welcome, please don't hesitate to contact us if you need any further help. Thanks, Angela
Original post by Angela SFE
You are more than welcome, please don't hesitate to contact us if you need any further help. Thanks, Angela


Hello,
I called the student finance number and they said that the P60 is due to be reviewed on the 23rd of August. However, I have one more question, when i went on my student finance account today I could no longer access the dates where i am due to be paid which is rather confusing I was wondering if you could help
Original post by KEEMcookie2005
Hello,
I called the student finance number and they said that the P60 is due to be reviewed on the 23rd of August. However, I have one more question, when i went on my student finance account today I could no longer access the dates where i am due to be paid which is rather confusing I was wondering if you could help

Hi there, We have been advised that there is an issue with payment dates displaying, this is currently being investigated. Thanks, Angela
Original post by Angela SFE
Hi there, We have been advised that there is an issue with payment dates displaying, this is currently being investigated. Thanks, Angela


Ah okay, not to worry! Thank you for helping me
Original post by KEEMcookie2005
Ah okay, not to worry! Thank you for helping me

You are more than welcome. Thanks, Angela

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