The Student Room Group

Has Anyone Faced Issues with Kingston University Over Medical Circumstances and Debt?

Hi everyone,

I'm reaching out to see if anyone else has had a similar experience with Kingston University regarding debt and medical circumstances.

I had to leave Kingston University due to significant medical issues and was assured that I wouldn't owe money for the term in question. Despite this, I'm now being chased by a debt collection agency, STA Unify, for the outstanding amount. I've had to submit a Subject Access Request to gather all the relevant information, but the situation is causing me a lot of distress.

It seems like they have completely disgregarded my health as soon as I left. I am now having to use a lot of time to try to fight this but every step of the way when I contact someone I get sent round the houses and seemingly nobody can help. Its really hard. Has anyone got any advice or experienced something similiar.

Thank you!
Original post by strugglepuddle
Hi everyone,
I'm reaching out to see if anyone else has had a similar experience with Kingston University regarding debt and medical circumstances.
I had to leave Kingston University due to significant medical issues and was assured that I wouldn't owe money for the term in question. Despite this, I'm now being chased by a debt collection agency, STA Unify, for the outstanding amount. I've had to submit a Subject Access Request to gather all the relevant information, but the situation is causing me a lot of distress.
It seems like they have completely disgregarded my health as soon as I left. I am now having to use a lot of time to try to fight this but every step of the way when I contact someone I get sent round the houses and seemingly nobody can help. Its really hard. Has anyone got any advice or experienced something similiar.
Thank you!

Hello @strugglepuddle

I am sorry to hear you are having trouble with this.

I've messaged you directly and if we can get your name or KU number, I can follow this up with our finance team.

-Grace (Kingston Rep)

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