The Student Room Group

"Who Quoted Me" page missing details that other TSR users have.

Problem Summary
"Who Quoted Me" page missing details that other TSR users have.

Problem Details
"Who Quoted Me" page missing details about who quoted me most and about which forums I have been quoted on most.

Device
Mobile

Browser
Chrome

Link
https://www.thestudentroom.co.uk/quoted.php

Additional Information
Other TSR users can look at this.
Have you tried hovering over the bars in the graphs?

The usernames and forums aren’t visible unless I do this.
Original post by Admit-One
Have you tried hovering over the bars in the graphs?
The usernames and forums aren’t visible unless I do this.
What graphs?
Original post by Adam Woodbridge
What graphs?

There should be graphs at the very bottom of this page.

https://www.thestudentroom.co.uk/quoted.php
Original post by Admit-One
There should be graphs at the very bottom of this page.
https://www.thestudentroom.co.uk/quoted.php
There isn't
As I've explained before, this is because your account is broken, something is not right because you don't receive any quote notifications at all. I don't know what's gone wrong with it, but this is something that needs resetting to do with your account. Not your fault, but also not something that other users will experience.
Original post by Adam Woodbridge
Problem Summary
"Who Quoted Me" page missing details that other TSR users have.
Problem Details
"Who Quoted Me" page missing details about who quoted me most and about which forums I have been quoted on most.
Device
Mobile
Browser
Chrome
Link
https://www.thestudentroom.co.uk/quoted.php
Additional Information
Other TSR users can look at this.

Hi. Hopefully we can figure out why this isn't showing for you. Do you see anything at all the Who Quoted Me page? It should show a table of quotes and then a couple of graphs at the bottom (see screenshots) are you getting any quote notifications at all or is 04MR17 correct that you don't? If not I guess that would be related to this problem so fixing that might fix the quote page too.

Thanks @Admit-One and @04MR17 for helping here too 🙂

Top of the page table:

Who quoted me top.png

Bottom of the page graphs
Who quoted me bottom.png
(edited 1 month ago)
Original post by PurpleAndGreen
Hi. Hopefully we can figure out why this isn't showing for you. Do you see anything at all the Who Quoted Me page? It should show a table of quotes and then a couple of graphs at the bottom (see screenshots) are you getting any quote notifications at all or is 04MR17 correct that you don't? If not I guess that would be related to this problem so fixing that might fix the quote page too.
Thanks @Admit-One and @04MR17 for helping here too 🙂
Who quoted me top.png
Who quoted me bottom.png
I only see the table on mine but I think they are tags and not quotes. I don't get quote notifications as @04MR17 said.
This user also has issues sending and receiving PMs

Something is not right with their account setup
Original post by 04MR17
This user also has issues sending and receiving PMs
Something is not right with their account setup
Yes, this is also true.
Original post by 04MR17
This user also has issues sending and receiving PMs
Something is not right with their account setup

Thanks, we believe the issue is with a trailing space after their username, we'll get this updated shortly!

@Adam Woodbridge FYI :biggrin:
Original post by Adam Woodbridge
Yes, this is also true.
I've removed the trailing space from your username now so that should fix any quote issues in the future.

It was "Adam Woodbridge " with the space. It is now "Adam Woodbridge" without the space.

Just a note that if you are using your username to log into the site then you would need to remove the trailing space from the username if you have it saved in a password manager in your web browser.

Could you check if PMs are working for you now too please? If not we can take a look at that too. Also let us know if you experience any other problems.

Sorry about the issue. Its a bug in our registration system that allowed this to happen so we will be fixing this too as soon as we can and checking if any other users have been affected.
Original post by PurpleAndGreen
I've removed the trailing space from your username now so that should fix any quote issues in the future.
It was "Adam Woodbridge " with the space. It is now "Adam Woodbridge" without the space.
Just a note that if you are using your username to log into the site then you would need to remove the trailing space from the username if you have it saved in a password manager in your web browser.
Could you check if PMs are working for you now too please? If not we can take a look at that too. Also let us know if you experience any other problems.
Sorry about the issue. Its a bug in our registration system that allowed this to happen so we will be fixing this too as soon as we can and checking if any other users have been affected.
It works. Am I the only one who has had this issue?
(edited 1 month ago)
Original post by Adam Woodbridge
It works. Am I the only one who has had this issue?


That we know of so far, probably. Not many users have a space at the end of their username.
Original post by 04MR17
That we know of so far, probably. Not many users have a space at the end of their username.
My space at the end of my username was an accident.
Original post by Adam Woodbridge
My space at the end of my username was an accident.


We will have to check if any other users have the same issue as part of fixing the bug. It's our fault that this was allowed and I'm sure it was an accident as it's easy to do and not see. Sorry for the inconvenience it's caused and I'm glad this has fixed it.
Original post by PurpleAndGreen
We will have to check if any other users have the same issue as part of fixing the bug. It's our fault that this was allowed and I'm sure it was an accident as it's easy to do and not see. Sorry for the inconvenience it's caused and I'm glad this has fixed it.
Thank you.

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