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UCAS confirmed my university offer but University hasn't sent an email.

I have gotten confirmation from UCAS that I have gotten into university after results day. I read that universities were supposed to send me more information but my university haven't yet and I am kind of stressing out about it because it's been a week. Do some universities not send emails out to their students until much later or send them closer to the date they are supposed to start university?
Reply 1
i would ring them
Reply 2
Unis are not allowed to communicate with applicants at the moment - ie. while they process A level results. There will be a flurry of emails waiting to be sent after Thursday morning so just be patient,
Original post by rvltie
I have gotten confirmation from UCAS that I have gotten into university after results day. I read that universities were supposed to send me more information but my university haven't yet and I am kind of stressing out about it because it's been a week. Do some universities not send emails out to their students until much later or send them closer to the date they are supposed to start university?


There’s a few things to check before ringing:
- which email address is on your UCAS application? Lots of schools and colleges suggest that applicants use their school/college email address for UCAS. This is a terrible idea, those accounts have over enthusiastic spam filters and will often be deactivated. You can ONLY amend your email address on UCAS, if universities change your address on their systems then UCAS will usually over-write that
- have you looked in spam/junk/quarantine folders in your email account?
- have you added university email addresses to your contacts and whitelist on your email account?
If you haven’t had ANY email from your firm university then it’s probably going to the wrong email address or is getting blocked as spam.
If you have had emails just not recently then it might be that the university waits until A level results day to send out more information. Or they might send it through the post
Reply 4
There’s a few things to check before ringing:
- which email address is on your UCAS application? Lots of schools and colleges suggest that applicants use their school/college email address for UCAS. This is a terrible idea, those accounts have over enthusiastic spam filters and will often be deactivated. You can ONLY amend your email address on UCAS, if universities change your address on their systems then UCAS will usually over-write that
- have you looked in spam/junk/quarantine folders in your email account?
- have you added university email addresses to your contacts and whitelist on your email account?
If you haven’t had ANY email from your firm university then it’s probably going to the wrong email address or is getting blocked as spam.
If you have had emails just not recently then it might be that the university waits until A level results day to send out more information. Or they might send it through the post


I have checked everything. I also received precious emails from the university when I was applying and after I got my conditional. I am from scotland so I didn’t think about a-levels so maybe that could be it. The uni I am going to is a smaller university so maybe they could be overwhelmed?
Original post by rvltie
I have checked everything. I also received precious emails from the university when I was applying and after I got my conditional. I am from scotland so I didn’t think about a-levels so maybe that could be it. The uni I am going to is a smaller university so maybe they could be overwhelmed?


If they’re smaller then they probably send everything out post-a-level results day

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