Advice on CertHe

A little background:
I am a Psychology student at the University of East Anglia.
I am diagnosed with ADHD, and I am given reasonable adjustments for coursework and exams.
I failed my second year last year due to heavily traumatic circumstances which affected my ability to perform to my best ability. I was given a chance to take reassessments and happened to fail those too. After that I decided to get help and was diagnosed with anxiety and depression on top of the ADHD diagnosis. I was then offered another attempt at reassessments. As much as I was determined to get myself together and get through that rut and into my third year, I managed to fail those reassessments too as there was a lot of things I had to deal with and also I was adjusting to my new meds which I realise may not be a sufficient excuse. I have just received an email today saying that I have been withdrawn from my course and been awarded a CertHE. I have been advised to make an appeal to the university for this decision as I may have grounds for it.

1. I was never given reasonable adjustments in my second year despite having them in first year.
2. I never received a check up from the university during my depressive episode where I stopped attending lectures. (They are supposed to check if everything is all right when there is no attendance from a student on the course)
3. I have not had access to my evision for almost a year now despite me bringing it up with IT and the learning teaching services.
4. It is August 14th and this outcome has come extremely late in the holidays making me scramble to try and find another university that might take me.
5. I had emailed the LTS multiple times this summer in order to get my results and they stopped responding after my 4th attempt. I later started calling through to ask what was taking so long as it is unusual to have to wait so long and was given vague responses and never a proper timeframe. I finally had a meeting with a wellbeing advisor as a response to my new diagnoses where I mentioned the stress of not having my results yet. She emailed the LTS on my behalf and that has brought me here.

I would like to appeal this outcome but I am also wanting to see if there is any chance I could get into another university for the coming academic year if the appeal does not work out.

If anyone has any advice on next steps and how to go about either, I would appreciate it!

Reply 1

PS Reviewer

From what you’ve said I don’t think that an appeal is likely to result in anything helpful. Just more stress. They’ve already offered additional opportunities beyond what students would normally have.

You can make a formal complaint. This won’t change your academic results but could mean that you get an apology, an explanation of what went wrong and how they will prevent that happening in future plus possibly a refund of tuition fees or some small financial compensation.