leeds 2024 admin
So I got an email today with information on how to activate my Leeds email/IT account, make a new password and log into Microsoft 365 with my Leeds email. I did everything the email I asked me and I can log into Microsoft 365 with the DUO app working perfectly fine as well. However, the email also stated that once I have sorted my Leeds University IT account, I could access Minerva which is the virtual platform where you turn in your assignments, sign up to modules etc. I went on the Leeds IT website and clicked the link to access Minerva but I keep getting a sign-in/out error message via Blackboard and I can't seem to access the login portal even though my Leeds IT account is working fine on everything else.
Therefore, I was wondering whether this error message on Minerva is due to the fact that I haven't registered yet as a student - as registration opens on the 2nd of September - or whether I have messed something up when setting up my IT account which is not allowing me to access Minerva. I know I have to wait 48 hours potentially for my IT account to be working on everything, but I just wanted to check that this error message is normal.
Sorry if this seems like a bit of a silly question, I am just about to go into first year and get kind of nervy with things like this so I just wanted to be kept in the loop just in case I have done something wrong so I can communicate with the right people in time before courses start in Sept!!
Also, if anyone is doing International Relations please hit me up, want to make as many friends as possible xxx
Therefore, I was wondering whether this error message on Minerva is due to the fact that I haven't registered yet as a student - as registration opens on the 2nd of September - or whether I have messed something up when setting up my IT account which is not allowing me to access Minerva. I know I have to wait 48 hours potentially for my IT account to be working on everything, but I just wanted to check that this error message is normal.
Sorry if this seems like a bit of a silly question, I am just about to go into first year and get kind of nervy with things like this so I just wanted to be kept in the loop just in case I have done something wrong so I can communicate with the right people in time before courses start in Sept!!
Also, if anyone is doing International Relations please hit me up, want to make as many friends as possible xxx
Reply 1
I have also got the error message a couple weeks ago around 16 August when I tried to log into minerva. It turned out that it is completely normal as they have been busy sorting out the timetables for students. By the time you get to read this, you should have gotten an update email about your University IT account stating that you can now access the Minerva website using your university account. Hope this help you
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