Student finance rejected

My daughter completed a year at dance university. However, she decided it wasn't for her. 2 years later she has been accepted for a year course at NTU for ambulance technician. However, she received a letter this morning stating as she is doing a qualification at equivalent level she won't be eligible for following Fee support, maintenance loan or grant. Dance course was HNC. New course is also HNC. Does this mean she won't get her tuition fee loan? Also can I appeal the decision? I've attached letter

Yes, it means she won't receive a tuition fee loan, which is only available to those seeking a qualification at a higher level than they already have.
What would be the basis for your appeal? Did your daughter actually obtain the HNC in Dance, or did she leave the course early, perhaps?
One option, which sees slightly mad, and which might not work, would be to see if she can get accepted into NTU's Paramedic Science BSc (Hons) degree. As it's a higher-level qualification, she should be able to get the tution fee loan for it. Most universities have an "exit award" policy, whereby if you leave the course early you're awarded a lower qualification - so if she left after a year she might be awarded an HNC.
I did say it was slightly mad! (Before trying this, you'd need to check very carefully whether or not it was likely to work.)

If she got a place on the NTU's Paramedic Science BSc (Hons) degree. I'm sure she would complete full course. Might be too late to transfer over now though. Wish they had installment plan which she could pay back after completing course. She wanted to leave the dance course after 6 months. However, they persuaded her ro complete the year.

Just found this. She has applies for DSA as she has ADHD. However, it is awaiting approval.

Students in receipt of a Disabled Students Allowance (DSA) from UK Government Student Support Funding are also exempt from the ELQ policy. Students studying a Strategically Important and Vulnerable Subject (SIVS) are not exempt from ELQ but may not face higher fees due to the way these courses are funded.