The Student Room Group

issues with mmu enrolment

i received my offer letter 8 days ago, but when i try follow the enrolment steps for student ID and photo verification, it won't let me log in. I called the enrolment helpline 3 days ago and she said to try again in a couple days as i wasn't on the system or something, but it still isn't working and idrk what to do. I'm away for 4 days so should i just leave it until i get back or try and call them again before i leave?
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Original post by cyniic
i received my offer letter 8 days ago, but when i try follow the enrolment steps for student ID and photo verification, it won't let me log in. I called the enrolment helpline 3 days ago and she said to try again in a couple days as i wasn't on the system or something, but it still isn't working and idrk what to do. I'm away for 4 days so should i just leave it until i get back or try and call them again before i leave?


I had the same issue and I just tried again the next day and it worked
Original post by cyniic
i received my offer letter 8 days ago, but when i try follow the enrolment steps for student ID and photo verification, it won't let me log in. I called the enrolment helpline 3 days ago and she said to try again in a couple days as i wasn't on the system or something, but it still isn't working and idrk what to do. I'm away for 4 days so should i just leave it until i get back or try and call them again before i leave?

Hi @cyniic did you manage to enrol successfully? If you're still having problems, please call the enrolment helpline on 0161 247 5959. - Chloe

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