The Student Room Group

Saas funding(can’t apply for new loan message in portal)

I have recently applied for saas to study my undergrade degree at Edinburgh Napier, I am a late applicant and done my application at the end of August, however I’ve recently logged onto my portal and there’s now a message saying student loans company and saying that a new application can’t be done on my saas portal however my application is still being processed and is already sitting as being claimed so a tad unsure if it’s been rejected or not. I start in two weeks but I am very close to withdrawing altogether before I even started.
Original post by emilyhardie097
I have recently applied for saas to study my undergrade degree at Edinburgh Napier, I am a late applicant and done my application at the end of August, however I’ve recently logged onto my portal and there’s now a message saying student loans company and saying that a new application can’t be done on my saas portal however my application is still being processed and is already sitting as being claimed so a tad unsure if it’s been rejected or not. I start in two weeks but I am very close to withdrawing altogether before I even started.


Something similar happened with me, I got rejected like a whole two months ago and I appealed a month ago and they’re still making me wait for a response, I also got the student loan thing too. But if you don’t mind me asking what are you going to do if you withdraw your application in terms of how would you pay the fees?
I’ve been working over summer I have a 0 hour contract so would probably just continue to work, spoke to saas this morning and they have told me it’s nothing to worry about coz my claim is sitting as claimed and it’s just a standard automatic message you get if your application is still needing to process, so it’s nothing to worry about it’s still needing to processed but also saas advised me I had 2 years left of funding to take and coz I am a care experienced student it gets processed differently.
But I’d probably just withdraw my university application altogether if funding gets rejected and just continue to work full time if that’s the case I wouldn’t be able to financially afford the fees if funding gets rejected and I’d probably just withdraw altogether if that was the case.
Original post by emilyhardie097
I’ve been working over summer I have a 0 hour contract so would probably just continue to work, spoke to saas this morning and they have told me it’s nothing to worry about coz my claim is sitting as claimed and it’s just a standard automatic message you get if your application is still needing to process, so it’s nothing to worry about it’s still needing to processed but also saas advised me I had 2 years left of funding to take and coz I am a care experienced student it gets processed differently.

Hi, i am in the same position!. I changed my course from UWS to GCU. Everything was awarded fine and showing up on the portal and then suddenly the cannot apply for a new student loan appears on my screen!. Did they say when it will be processed and did you have assessed status on your application with an award letter?
If anyone in this position, phone student loans company on 0300 100 0609 and they will help. They explained what no new student loan application can be made means that if a student loan application has been made for the academic year. it simply means that you cannot apply again in that year unless you speak to them who can maybe cancel the application. Also they said if you have a saas award letter stating that assessed or claimed on it. everything is fine and it is simply bureaucracy. So scary when they do things like this. Once attendance/registration is confirmed by uni, the payment gets released.
(edited 1 week ago)
Original post by GemmaBlackcat84
Hi, i am in the same position!. I changed my course from UWS to GCU. Everything was awarded fine and showing up on the portal and then suddenly the cannot apply for a new student loan appears on my screen!. Did they say when it will be processed and did you have assessed status on your application with an award letter?

Yeah I spoke to saas and unfortunately i wasn’t getting my full award, I was only going to receive living costs but no tuition fees so I made the wise choice to withdraw before I even started because I wasn’t willing to be financially responsible for tuition fees as I have other expenses and a animal to look after and they all come first before my studies so decided not to bother, didn’t want the financial headache lol
Original post by emilyhardie097
I have recently applied for saas to study my undergrade degree at Edinburgh Napier, I am a late applicant and done my application at the end of August, however I’ve recently logged onto my portal and there’s now a message saying student loans company and saying that a new application can’t be done on my saas portal however my application is still being processed and is already sitting as being claimed so a tad unsure if it’s been rejected or not. I start in two weeks but I am very close to withdrawing altogether before I even started.

Hey, I'm in the exact same position with the care experienced application. Still waiting to hear from them and their customer service line is a joke - have you heard anything back yet about your application?
Original post by Larn3322
Hey, I'm in the exact same position with the care experienced application. Still waiting to hear from them and their customer service line is a joke - have you heard anything back yet about your application?

Yeah I did and they didn’t give me the tuition fees for this year so I decided just with withdraw altogether I have other finances and don’t need the headache for paying for the fees
Original post by emilyhardie097
Yeah I did and they didn’t give me the tuition fees for this year so I decided just with withdraw altogether I have other finances and don’t need the headache for paying for the fees

That's so stressful, especially if they told you you still had a few more years funding. They told me I had a few more years funding too but still haven't got back to my application. Possibly have to do what you have done and withdraw too because it's stressing me out too much.
Original post by Larn3322
Hey, I'm in the exact same position with the care experienced application. Still waiting to hear from them and their customer service line is a joke - have you heard anything back yet about your application?


Omg their service line is BAD, they’re so useless all they got to say is “we will get back to you within 28 days” like girl😭😭 but have you heard anything back so far?
Original post by Anon1y2mo3us
Omg their service line is BAD, they’re so useless all they got to say is “we will get back to you within 28 days” like girl😭😭 but have you heard anything back so far?

Yeah I heard back from them and turns out I wasn’t entitled to the tuition fees this year so I’ve had to withdraw altogether because I can’t afford the fees and I don’t want a financial headache unless I have like a sugar daddy on standby I have no way of paying them lol
Original post by emilyhardie097
Yeah I heard back from them and turns out I wasn’t entitled to the tuition fees this year so I’ve had to withdraw altogether because I can’t afford the fees and I don’t want a financial headache unless I have like a sugar daddy on standby I have no way of paying them lol


Oh I am so sorry that’s honestly so annoying. Now I am really scared they’ll reject my application too lol
Original post by emilyhardie097
I’ve been working over summer I have a 0 hour contract so would probably just continue to work, spoke to saas this morning and they have told me it’s nothing to worry about coz my claim is sitting as claimed and it’s just a standard automatic message you get if your application is still needing to process, so it’s nothing to worry about it’s still needing to processed but also saas advised me I had 2 years left of funding to take and coz I am a care experienced student it gets processed differently.

So it's definitely nothing to worry about? I'm in the same position as you and realised that message had appeared after I applied however everything is still sitting as claimed, I was a bit worried
Original post by emilyhardie097
I’ve been working over summer I have a 0 hour contract so would probably just continue to work, spoke to saas this morning and they have told me it’s nothing to worry about coz my claim is sitting as claimed and it’s just a standard automatic message you get if your application is still needing to process, so it’s nothing to worry about it’s still needing to processed but also saas advised me I had 2 years left of funding to take and coz I am a care experienced student it gets processed differently.


I applied for SAAS in June so not late but i use to live in England and there was a mix up in terms of residency so I got rejected and then I appealed and waiting on their answer now, they also made me fill in a residency form as well as asking me to send proof. do you think they’re going to reject my application too? I’ve not heard back to and it’s stressing me out lol
Original post by emilyhardie097
I have recently applied for saas to study my undergrade degree at Edinburgh Napier, I am a late applicant and done my application at the end of August, however I’ve recently logged onto my portal and there’s now a message saying student loans company and saying that a new application can’t be done on my saas portal however my application is still being processed and is already sitting as being claimed so a tad unsure if it’s been rejected or not. I start in two weeks but I am very close to withdrawing altogether before I even started.

Emily, sorry for bothering you. How long did it take for saas to get back to you ? I've been told that they're still dealing with applications from 24/7/24 for the care experienced applications. They have been saying this for the last 2 weeks but just wondered how long it took to get back to you.

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