Cardiff Uni moving in booking system

Hi all, we’ve been asked to book a time slot to move in to our accommodation free on tomorrow but can’t see a booking tool to do it - anyone have any idea where it is?

Reply 1

utvrt

im having problems with this too

Reply 2

nicolewawrzycka

same- anyone figured out how to do it??

Reply 3

utvrt

Original post by nicolewawrzycka

same- anyone figured out how to do it??

im guessing it opens at 9am since thats when their phone lines and stuff open

Reply 4

e.mma

Original post by Hurstg01

Hi all, we’ve been asked to book a time slot to move in to our accommodation free on tomorrow but can’t see a booking tool to do it - anyone have any idea where it is?

its open now!

Reply 5

fund-raising-rat

Original post by e.mma

its open now!

I can’t find it, where do I find it?

Reply 6

e.mma

Original post by fund-raising-rat

I can’t find it, where do I find it?

on sims you can look at your residences application and then click view i think and you should be able to find it! there is quite a long queue to get onto the correct site at the moment but its super easy once u get on. if ur driving you do need the vehicle reg just a heads up

IMG_4849.jpeg43.3KB

Reply 7

Hurstg01

Thanks for the replys so far - I still cant see the booking tool, can you add the weblink here so we can click on that?

Reply 8

Hurstg01

found it - scroll down the page on SIMS and its there for you all. currently 734th in the queue

Reply 9

utvrt

queue paused for anyone else?

yep

Original post by utvrt

queue paused for anyone else?

apparently it’s paused because the entire residences page is crashed so they’re trying to fix it

Reply 12

utvrt

ofc it happens when i get to the front😭

Reply 13

holybagel

I've been stuck at 498 for the past hour- should I be worried or just continue waiting?

Reply 14

roses06

Original post by holybagel

I've been stuck at 498 for the past hour- should I be worried or just continue waiting?

I've been stuck on the same number since 10:20 with the queue showing as paused, looks like it's still not fixed maybe?

(edited 1 month ago)

Reply 15

holybagel

Original post by roses06

I've been stuck on the same number since 10:20 with the queue showing as paused, looks like it's still not fixed maybe?

Yea there's a message update from 11.47 saying: "The arrival booking service has been suspended temporarily due to a fault. We are working hard to apply a fix as soon as possible. We will email you as soon as the service is available again. We are very sorry any inconvenience."