My son is due to move into campus accommodation as a fresher.
We are becoming increasingly frustrated with the accommodation office being unable to advise of a move in time or even day.
This is at odds with any other experience of university that we, as a family, have ever had, and is very different from any of his friends’ arrangements elsewhere.
It seems very late to be notified by email “some time after the 16th” to then scramble to book a slot which could be anything from three to five days later.
Some families will be travelling significant distances and will need to book accommodation, possibly leave from work.In our case I need to book flights to try to get to a work conference which are going up in price daily.
It all seems a bit shambolic , not to mention discourteous. Have tried appealing to the accommodation office but they either genuinely don’t have a clue or don’t care.